Aphiwe Matikimca
Customer Service Agent
Talent
Cape Town, City of Cape Town10000 ZAR/hourMember since March 6, 2024
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About
- Respond to customer inquiries via phone, email and/or chat in a timely and professional manner.
- Provide accurate and detailed information about our products/services.
- Address and resolve customer concerns, issues and inquiries.
- Be the first point of contact for customers or potential customers and correctly assist or delegate the customers to the correct person.
- Assist potential customers or current customers with any profile queries or assist the customer with any queries during the onboarding process.
Experience
- Respond to customer inquiries via phone, email and/or chat in a timely and professional manner.
- Provide accurate and detailed information about our products/services.
- Address and resolve customer concerns, issues and inquiries.
- Be the first point of contact for customers or potential customers and correctly assist or delegate the customers to the correct person.
- Assist potential customers or current customers with any profile queries or assist the customer with any queries during the onboarding process.
Education
National Certificate Vocational level 4
