Aphiwe Matikimca

• Respond to customer inquiries via phone, email and/or chat in a timely and professional manner.
• Provide accurate and detailed information about our products/services.
• Address and resolve customer concerns, issues and inquiries.
• Be the first point of contact for customers or potential customers and correctly assist or delegate the customers to the correct person.
• Assist potential customers or current customers with any profile queries or assist the customer with any queries during the onboarding process.

• Respond to customer inquiries via phone, email and/or chat in a timely and professional manner.
• Provide accurate and detailed information about our products/services.
• Address and resolve customer concerns, issues and inquiries.
• Be the first point of contact for customers or potential customers and correctly assist or delegate the customers to the correct person.
• Assist potential customers or current customers with any profile queries or assist the customer with any queries during the onboarding process.

National Certificate Vocational level 4