Arwen Sampson
Detail-oriented and dependable professional with proven experience supporting business owners and executives
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About
Detail-oriented and dependable professional with proven experience supporting business owners and executives in diverse industries including tattoo artistry, security systems, and remote AI-related work. Skilled in communication, digital organization, and administrative coordination, with a strong commitment to delivering exceptional customer experiences. Quick to learn new systems, including SaaS tools and automation platforms, and currently expanding knowledge in AI and modern support technologies.
Experience
Private Executive Assistant at Magic Inc (2024-11 – 2024-12)
- Supported the COO with inbox management, scheduling, and follow-up tasks.
- Responded to internal communications and organized data tracking in Excel.
- Assisted with meeting coordination and remote workflow optimization.
Executive Assistant to Owner at PHS Security Solutions (2023-01 – 2024-12)
- Managed client records, supplier accounts, and invoices in Sage and Excel.
- Oversaw company inboxes and ensured timely response to client communications.
- Maintained organized digital filing systems and coordinated stock management.
- Created and scheduled company ads and online updates.
Personal Assistant to Owner at Iron Faith Tattoos (2021-01 – 2023-12)
- Handled client bookings, social media inquiries, and studio scheduling.
- Maintained client records and ensured completion of consent forms.
- Managed daily studio operations, documentation, and supplier coordination.
Education
NQF Level 4 Qualification – Optimi Impaq (2023-01)
Executive Assistant Training in Scheduling, Customer Support, Data Entry – Magic Inc Training Program
