Asanda Makana

I am a versatile and driven individual with experience in customer service, HR recruitment, operations, and tutoring. Seeking a dynamic role that leverages my transferable skills, passion for learning, and strong work ethic to drive success in a forward-thinking organization. Eager to apply my unique blend of people, process, and problem-solving skills to contribute to a collaborative team and grow professionally.

Cashier/Waitress at Pallet Dr (2022-06 – 2024-01)

• Delivered high-quality, excellent customer service in a fast-paced environment.
• Handled cash transactions, resolved customer issues, and collaborated effectively with team members
• Operated POS system, utilizing the system to manage orders, handle payments and maintain sales records
• Developed strong communication skills working with diverse customers and colleagues.
• Demonstrated adaptability and problem solving in a fast-paced environment, proficiency in troubleshooting POS system issues.

Packer at Dynamic Foods (2024-10 – 2025-01)

• Packed and shipped Dynamic Foods' orders per day, maintained a high level of accuracy & paid attention to detail
• Implemented process improvements, increasing packing efficiency.
• Worked collaboratively with team to meet tight deadlines and customer expectations.

HR Recruiter at Outsource Recruitment Agency, Dynamic Foods (2025-01 – 2025-10)

• Recruited and hired Dynamic Foods' candidates, for various roles
• Developed and implemented innovative sourcing strategies, increasing candidate recruitment pipeline.
• Collaborated with hiring managers to improve job descriptions & candidate experience.
• Conducted inductions for newly recruited candidates

Waitress at Suki Sushi & Asian Cuisine (2025-12 – 2026-03)

• Served customers in a busy sushi restaurant, taking orders and delivering food promptly
• Used Pilot POS for order entry and payments order
• Explained menu items and handled special requests
• Maintained clean tables and followed food safety standards

Casual Waitress at Elements – Terra Café (2026-05 – Present)

(weekends only)

• Provide table service on weekends, taking orders and serving food/drinks
• Use Pilot POS to process orders and payments accurately
• Keep dining area clean and tables set to standard
• Work with the team to maintain smooth service during busy shifts

Matric – Masiphathisane Senior Secondary School (2015-01 – 2019-12)

Diploma in Management in Management – Nelson Mandela University (2020-02 – 2020-12)

Bachelor of Commerce in General Accounting in Accounting – Nelson Mandela University (2027-12)