Asanda Tshayisa

I am 28 years old. I have 2 years 6 months in customer service. I Provide good customer service ensuring that customers are satisfied with their experience. I always apply FCR to retain customers. I do believe in building rapport with customers so that they can trust me.

At Betting world, I was taking customers bets online and also cancel the bets

Webhelp. I was in a retail campaign. I was placing orders for customers, tracking orders. Doing statement breakdown for customers. Logging complaints using CRM.