Ashley Zanele

Results-driven IT Technician with 5+ years of experience in technical support, system troubleshooting, and project supervision. Skilled in Windows environments, networking, user support, and technical documentation. Known for fast problem resolution, strong communication, and maintaining reliable IT operations.

IT Technician at QGC Commodities (2023-03 – 2024-05)

• Provided technical support and maintained IT equipment and systems
• Troubleshot hardware, software, and network issues
• Ensured system uptime and operational efficiency

Project Supervisor at Tontrac System Analysts (2018-01 – 2023-12)

• Supervised IT-related projects and coordinated teams
• Delivered on-site support and ensured project milestones
• Managed technical operations and reporting

IT Technician at Infotech Managed Solutions (2017-01 – 2017-12)

• Assisted in troubleshooting and maintaining IT systems

IT Technician at Mphondozakomo TVET College (2017-01 – 2017-12)

• Provided support for institutional IT systems and users

Level 4 in IT & Computer Science – Nkangala TVET College