Athabongile Mabuntane

I’m a motivated and organized person currently in my 3rd year of BSc Pest Management studies. My course has given me strong skills in research, data recording, and following strict procedures.

[Shop Name, e.g. Shoprite Mbombela] | [September2022] – [December2023]

• Served as first point of contact for 100+ customers daily, providing friendly and professional service in a fast-paced retail environment
• Operated till point, processed cash/card payments, and balanced cash drawer daily with 100% accuracy
• Handled customer queries and complaints professionally, resolving issues to ensure customer satisfaction
• Managed stock receiving, shelf packing, and inventory counts, maintaining accurate records and minimizing losses
• Answered incoming calls, took messages, and directed customer enquiries to relevant departments
• Maintained a clean, organized workspace and followed all company procedures and health/safety protocols
• Recognized for perfect attendance and reliability during peak periods including month-end and holidays

Bachelor of Science in Pest Management | University of Walter Sisulu

Completed up to a 3rd Year At Mthatha Campus

• Relevant Coursework: Data Recording & Analysis, Laboratory Procedures, Scientific Report Writing, Environmental Compliance
• Skills Gained: Attention to detail, Research, Following strict protocols, MS Excel for data capture