Audrey Raman

Dynamic office administrator with a track record of success at Azy Print, specialising in administrative support and customer service. Mastered documentation, strategic planning, and MS Office, enhancing operational efficiency. Demonstrated adaptability and effective communication, significantly improving client satisfaction and internal workflows.

• OFFICE ADMINISTRATOR, Durban, Kwa-Zulu Natal

  AZY Print, October 2021-2024

  • Processed invoices, payments, and incoming and outgoing mail.
  • Answered phones professionally while providing accurate information about company products or services.
  • Provided customer service support, responding to inquiries in a timely manner.
  • Created and maintained filing systems, both electronic and paper-based, to facilitate quick retrieval of documents.
  • Prepared financial statements, reports, memos and other documents.
  • Reviewed incoming correspondence and emails for appropriate action or routing to the appropriate personnel

Richfield Graduate Institute of Technology- (Expected graduation 2025) -Undergraduate

• QUALIFICATION: Diploma of Business Administration
• MODULES: Accounting | Statistics | Information Systems | Supply Chain Management | Business Management | Business Communication | Training and Development | Commercial Law | Marketing Management | Total Quality Management
• ELECTIVE: Supply Chain Management

ACHIEVEMENTS: Student Representative Council for Diploma of Business Administration.

Tertiary Education • Advanced Assessments and Training- (2024)

• QUALIFICATION: Business Administration Level 2