Avuziwe Mapukata

Motivated and reliable hospitality professional with hands-on experience in both front-of-house and back-of-house roles. Skilled in delivering excellent customer service, maintaining high hygiene standards, and supporting team operations in fast-paced environments. Friendly, hardworking, and committed to creating positive guest experiences while contributing to team success.

Hostess - Southern Sun Hotel

(2022-01 - 2024-12)

• Welcomed and assisted guests in a friendly and professional manner
• Managed seating arrangements and ensured smooth guest flow
• Provided excellent customer service to enhance guest satisfaction

Runner - Hazendal Wine Estate

• Assisted kitchen and service staff to ensure smooth daily operations
• Delivered food and supported service areas efficiently
• Maintained cleanliness and hygiene standards in the workplace

Grade 12 - Executive Academy