B.x Mgwili

Assist in performing hardware and software installation procedures Perform software configuration on stand-alone computers and laptops Provide support in diagnosing hardware and software issues and troubleshooting activities

ICT Intern - Ingquza Hill Local Municipality

(2021-11 - 2024-12)

• Assist in performing hardware and software installation procedures
• Perform software configuration on stand-alone computers and laptops
• Provide support in diagnosing hardware and software issues and troubleshooting activities
• Lay cables and wires for networks and ensure they are in good working order
• Remotely assisting users' requests
• Assist in handling data migration duties
• Take user support requests and take measures to fulfill requests
• Assist in hardware and software inventory management
• Troubleshoot equipment such as printers, scanners, and other peripherals
• Take telephone calls from users and attempt to assist them with their information technology questions and problems
• Handle IT-related documentation and make sure that all IT supplies are available
• Assist in gathering user requirements and developing appropriate reports for IT professionals
• Provide users with ongoing assistance in their information technology problems
• Coordinate vendors for the acquisition of equipment and software
• Handle infrastructure administration activities such as server and storage capacity handling and directory services management

Presiding Officer - Independent Electoral Commission (IEC)

(2024-02 - 2024-05)

• Supervise the voting station and all related registration and voting activities
• Compiling and maintaining Voters' Roll
• Transport the ballot box and contents to the polling station
• Set up voting booths
• Organise the layout of the voting station, considering all voter needs
• Responsible for health and safety at the voting station for all staff and visitors
• Ensuring the voting station is opened on time
• Ensuring all signs and instructions are clear, visible, and in place
• Ensuring that the voting station is neat
• Accounting for, and responsible for, all ballot papers, issued and unissued
• Ensuring that voter identification is checked before ballot papers are issued
• Ensuring voters cast their votes secretly and put them into the correct ballot box
• Conducting or assisting with the operation of the Voter Management Device (VMD)
• Overseeing the signing of the attendance register as confirmation of attendance

Presiding Officer - Independent Electoral Commission (IEC)

(2021-10 - 2021-11)

• Supervise the voting station and all related registration and voting activities
• Compiling and maintaining Voters' Roll
• Transport the ballot box and contents to the polling station
• Set up voting booths
• Organise the layout of the voting station, considering all voter needs
• Responsible for health and safety at the voting station for all staff and visitors
• Ensuring the voting station is opened on time
• Ensuring all signs and instructions are clear, visible, and in place
• Ensuring that the voting station is neat
• Accounting for, and responsible for, all ballot papers, issued and unissued
• Ensuring that voter identification is checked before ballot papers are issued
• Ensuring voters cast their votes secretly and put them into the correct ballot box
• Conducting or assisting with the operation of the Voter Management Device (VMD)
• Overseeing the signing of the attendance register as confirmation of attendance

Personal Assistant (Voluntary Post) - Department of Education

(2020-11 - 2021-10)

• Taking notes and writing minutes during meetings
• Preparing Communication on behalf of the Manager
• Answering phone calls, monitoring emails, and responding if required
• Conducting and preparing research that the manager may require
• Typing, compiling, and preparing reports, presentations, and correspondence

Web Developer Intern - Kleva Nkeva Online

(2017-01 - 2018-12)

• Participate in the conception, design, development, implementation, and deployment of web-based user interface systems
• Direct involvement in elements of design, development, and maintenance of the website
• Create cross-browser, fully functional web pages using HTML and CSS while strictly adhering to accessibility and W3C web standards
• Assisting in the HTML coding and development for websites and social media
• Be able to take critiques for design and development
• Develop web applications using Python, JavaScript, HTML, and CSS
• Develop HTML emails
• Leading the design of the team's intranet site and then building it out with guidance from the Innovation team
• Building Websites and applications by writing code (HTML, JS, CSS)

BSc Degree - Information Technology - Richfield Graduate of Technology (2017 - 2017)

National Diploma - Information Technology - PC training and Business College (2015 - 2015)

National Certificate - Information Technology - MSC Business college (2012 - 2012)

Grade 12 - Msobomvu Senior Secondary School (2010 - 2010)