Bafedile Tladi

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trust me with responsibilities and challenges

Ward hostess - Unitas Netcare Hospital

(2018-01 - 2023-12)

• Replenishing patients water jugs three times a day to ensure good hydration
• Providing patients with hot and cold beverages throughout the day
• Collecting menu of patient's choice
• Preparing patients trays for meal services
• Adhering to the red tray system when appropriate
• Serving patient's meals at designated times
• Knowledge of patients dietary needs
• Recording food temperature at ward level
• Delivering snacks to appropriate patients
• Washing up of all patients crockery
• Disposing of waste appropriately
• Maintain high standard of hygiene at all times

Call centre debt collector - New integrated credit solution

(2012-01 - 2013-12)

• Identify, track, manage and investigate delinquent customer accounts
• Work closely with customers to negotiate payment arrangements
• Cultivate working relationships with customers, guiding them through the repayment process
• Follow up with customers to ensure payments are made in timely manner
• Use databases to monitor and update outstanding accounts
• Keep records of all customer communications to build individual debtor cases

Sales assistant - Bags for you

(2008-01 - 2012-12)

• Greet customers upon entering the store
• Assists customers in locating specific products
• Answers inquiries
• Direct customers to the manager for decisions out of hands
• Replenishes products inventory
• Cleans the store
• Assists with cash register roll
• Tracks and reports records of sales
• Seek feedback to improve customers services

Stocktaker - Shoprite

(2001-01 - 2008-12)

• Auditing shop inventory on a quarterly basis

Certificate - Call centre - Cornerstone college (2007-01 - 2007-12)

Grade 12 - Kgomotso comprehensive high school (2001-01 - 2001-12)