Barbara Morisse

Operations and Office Manager with over 20 years of experience driving efficiency across education, logistics, and service sectors. Proven ability to manage high-volume operations, streamline administrative processes, and coordinate multi-disciplinary teams. Strong background in financial administration, inventory control, and client relationship management. Recognised for improving operational workflows, enhancing service delivery, and supporting executive leadership in fast-paced environments.

Office Manager | Operations Coordinator at Kip McGrath Education Centres (2019-10 – Present)

• Oversee full operational management of a high-volume education centre serving 170+ active students.
• Coordinate scheduling, diagnostics, and daily workflows to ensure maximum operational efficiency.
• Act as primary coordination liaison between clients, teaching staff, and executive management.
• Manage student performance tracking, diagnostic records, and administrative reporting processes.
• Drive client retention and customer satisfaction through strong relationship management.
• Implement administrative process improvements to eliminate operational bottlenecks.
• Manage inventory control, financial tracking, and operational reporting systems.
• Ensure uninterrupted, smooth centre operations during peak volume hours and weekend periods.

Administration & Sales | Branch Operations Support at Linea Pipe Industries (2013-07 – 2019-09)

• Supported end-to-end branch operations, encompassing customer order processing, logistics, and administration.
• Managed stock control systems to maintain optimal inventory levels and avoid shortages.
• Coordinated dispatch schedules, optimizing order turnaround times and supply chain flow.
• Maintained high service standards and operational efficiency across all client touchpoints.

Administration & Marketing Coordinator at The Photo Booth (2012-02 – 2015-03)

• Managed client bookings, quotations, and event coordination in a fast-paced environment.
• Oversaw marketing campaigns and social media channels to increase brand awareness.
• Delivered high-quality customer service across all event lifecycles.

Office Manager at Rifeng Southern Africa (2012-02 – 2013-06)

• Supervised daily office operations, facilities management, and internal sales processes.
• Coordinated order fulfilment and ensured high service delivery standards.

Office Manager at Columbia University – ICAP (Mailman School of Public Health) (2006-05 – 2012-01)

• Established and fully operationalised a regional field office from the ground up.
• Managed procurement operations, vendor relations, and supply chain logistics for program initiatives.
• Coordinated HR administration, onboarding, and multi-disciplinary staff scheduling.
• Oversaw financial administration processes, including petty cash, expense tracking, and reporting.
• Organised international travel, complex itineraries, and large-scale operational logistics.

Administration Manager / Assistant to Branch Manager at Xpanda Security (Pty) Ltd (2002-02 – 2006-04)

• Supported branch operations and workforce coordination as second-in-charge to the Branch Manager.
• Scheduled installation teams and technician workloads for maximum operational output.
• Managed client relations, sales support, and administrative reporting.
• Improved inventory control processes and operational administrative workflows.

Administration Clerk / Receptionist at Sentratek Holdings

Data Capturer / Receptionist at Unihold Business Solutions

Au Pair at United Kingdom

Matric – Lawson Brown High School