Barend Jansen van Rensburg

I am a dependable and adaptable professional with experience in customer service, technical support, and operations, and I am now actively seeking to re-enter the workforce in a remote or hybrid capacity.

Over the years, I have worked in roles that required clear communication, independent problem-solving, and consistent service delivery—particularly in customer-facing and technical environments, including support for UK-based clients. These experiences have strengthened my ability to work responsibly, manage time effectively, and remain focused while working independently.

For the past few years, I took a planned career break to manage full-time family and household responsibilities. During this time, I further developed strong organisational, prioritisation, and multitasking skills, all of which translate well into a remote working environment. I am now fully available and highly motivated to contribute my skills to a professional, forward-thinking team.

I am comfortable working with digital tools, communicating via email, chat, and video platforms, and maintaining productivity without direct supervision. I take pride in being reliable, detail-oriented, and solution-focused, and I am confident I can add value in a remote role that requires trust and accountability.

Recent & Relevant Experience

Maintenance Casual Worker

Outlook Lodges | 2019 – 2020

• General maintenance and facilities support
• Problem resolution and venue setup

Customer Service Agent (Inbound – UK Market)

Percepta | 2018

• Handled customer enquiries via phone and email
• Resolved complaints while maintaining service standards

Terminations Agent

Avis Rent A Car SA | 2012 – 2015

• Contract closures and vehicle inspections
• Customer interaction and compliance handling

Electronic Technician / Team Lead (Subcontractor)

Grintek / Vodacom / Telkom | 1998 – 2002

• Technical installations and fault finding
• Team coordination and commissioning

Education & Certifications (Summary)

• Grade 12 (Matric) – Exemption
• Electrical Engineering (Digital Technology) – S3 Passed
• PSIRA Grades E, D, C (2022)

Core Skills

• Remote customer service & support
• Written and verbal communication (UK & local markets)
• Technical troubleshooting & problem solving
• Time management & self-discipline
• Sales support & client engagement
• Microsoft Office 365 & Windows 11