Continuous Improvement Analyst
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Skilled leader in the BPO industry with more than 12 years experience. Analytics is what I do with the ability to work as an individual or team setting. My keen eye for the detail allows me to apply critical thinking to improve areas of failure and see new opportunities in my current role.
12 year In the BPO(Call Center) service and sales industry.
Currently employed as a Continuous Improvement Analyst focusing on any area of improvement, project management, Data analysis, Process mapping and deployment of new Technology
Completed a Data Analysis Course through UCT.
Completed Lean Six Sigma Green belt