Field Work Supervisor at Data Collection and Field Services (2023-07 – 2023-09)
- Conduct manual road traffic surveys or counts within the North West Province
- Find points using GPS coordinates
- Organize, train, and supervise a team of Field Workers
- General management of the team and remuneration
- Consolidate all field data into one report and submit to project manager
Interim Store Manager at CNA Giyani (2021-04 – 2022-03)
- Develop store strategies to raise customer pool and optimize profitability
- Meet sales goals by training, motivating, mentoring, and providing feedback to store staff members
- Ensure high level of customer satisfaction through excellent service
- Manage store budget
- Oversee pricing and stock control
Store Admin Manager at CNA Giyani (2019-04 – 2021-03)
- Plan, coordinate, and manage all administrative procedures and systems
- Assess staff performance
- Ensure smooth and adequate flow of information within the company
- Manage schedules and deadlines
- Monitor costs and expenses to assist in budget preparation
- Oversee facilities services and maintenance
- Ensure adherence to policies and regulations
- Keep abreast with all organizational changes and business developments
Cellphone Specialist at CNA Groblersdal (2018-07 – 2019-03)
- Ensure implementation of effective methods in line with company policies to drive department sales
- Attend to customer queries concerning cell phones and digital gadgets contracts, claims, and insurance
- Log calls and bookings for repairs and replacements
- Communicate with different networks' representatives to improve customer service
