Basil Sikhosana

Passionate and customer-focused Bartender, Barista and Hospitality Professional with extensive experience across restaurants, hotels, cafés and nightlife venues. Skilled in mixology, beverage preparation, coffee service, stock control, cash handling, POS systems and event support — recognised for delivering exceptional guest experiences in high-pressure environments. A strong communicator with excellent teamwork, leadership and problem-solving abilities, dedicated to creating memorable customer moments and contributing to business growth.

Bartender & Barista at New York Bar & Restaurant (2016-01 – 2018-12)

Developed strong beverage preparation skills while consistently delivering quality customer experiences.

• Cocktail preparation and mixology
• Coffee preparation and barista services
• Cash handling and POS operations
• Inventory and stock management
• Sales and upselling
• Event support and service standards

Kitchen Manager / Chef / Griller at John Dory's (2021-01 – 2023-12)

Successfully managed kitchen operations while maintaining quality and efficiency.

• Kitchen operations management
• Food preparation and quality control
• Team coordination

Waiter at Ocean Basket (2013-01 – 2015-12)

• Customer service
• Table setup and maintenance
• Order taking
• Guest relations and problem resolution

Hospitality Industry Experience

Food & Beverage Operations

Mixology — Industry Practice

Barista Training — Industry Practice

Customer Service Excellence