Quality Control Service Parts Specialist (Temp) - Adient Automotive (Pty)
(2025-11 - 2026-03)
- Conducted incoming inspection of automotive service parts (trim components, metal structures, foam, mechanisms) using calipers, gauges, and fixtures to ensure compliance with OEM specifications and Adient quality standards.
- Performed visual, dimensional, and functional checks on service components to verify fit, finish, and performance before release to aftermarket distribution.
- Managed non-conforming parts by issuing NCRs, quarantining stock, and coordinating return, rework, or scrap decisions to maintain inventory accuracy and compliance.
- Collaborated with suppliers and Tier-2 vendors to resolve recurring quality issues, issuing Supplier Corrective Action Request (SCARs) and ensuring timely corrective actions aligned with IATF 16949 requirements.
- Led root cause analysis (5 Whys, Fishbone, Pareto) for defective or warranty-returned service parts, improving reliability and reducing field failures.
- Analyze warranty returns from OEMs and dealerships to determine defect modes and provide feedback to engineering and manufacturing teams.
- Supported PPAP and new part introduction activities by reviewing drawings, validating quality requirements, and assisting with sample part evaluations.
- Maintained accurate quality documentation, inspection reports, and traceability records to support internal and external audits.
- Worked cross-functionally with production, engineering, purchasing, and logistics teams to ensure timely availability of high-quality service parts.
- Drive continuous improvement initiatives to reduce defect rates, enhance supplier performance, and improve overall service part quality.
- Ensured strict compliance with ISO 9001, IATF 16949, and OEM quality standards, contributing to successful audit outcomes.
- Supported the warehouse team by verifying correct labeling, segregation, and handling of approved and rejected service parts.
- Complete the orders, following all the instructions in the service part packets (SWI, job setup/poke yoke verification).
- Verify that all customer requirements are followed referring to customer manuals/regional customer requirements matrix.
Quality Control (QC) - Adient Automotive (Pty) LTD
(2023-06 - 2025-10)
- Maintain and update the Quality Management System (QMS), ensure document control, NCRs, and corrective action logs are accurately maintained.
- Evaluate and segregate non-conforming materials to determine disposition (internal scrap, supplier return, or rework).
- Handling of Non-Conforming Product and immediately transacted in the system (MfgPro/QAD).
- Conduct supplier returns using the IRIS system supported by 8D reports.
- Processed and managed supplier quality claims, ensuring corrective actions and recovery for non-conforming local and imported components.
- Perform receiving inspections and verifying the conformance of incoming production parts.
- Assist production with quality related issues (both in plant and supplier).
- Complete annual requalification and complete the register.
- Performing QMS administration and overview of MQR status.
- Complete supplier's scorecards and control of COC's.
- Complete supplier Quality tracker and interpret the results.
- Complete supplier Process Capability Six-pack Report on Minitab and interpret the result (Capability Analysis).
- Reading and interpreting drawings as per specification.
- Conduct dimensional analysis and CAD-based inspection using PolyWorks 3D scanning technology.
- Conduct H-point measurement and CAD-based inspection using PolyWorks.
- Using a shaker table to identify and evaluate any unwanted noises like buzzing, squeaking, or rattling (BSR).
- Analyze data to identify the source of the noise, its frequency, and severity to pinpoint areas that need design modifications.
- Provide training for inspectors on quality standards, tools and procedures.
- Manage/ Supervision of firewall inspection team.
- Monitor and report on key quality metrics and performance indicators.
- Ensure daily shift handovers are conducted effectively and prepare detailed firewall quality reports.
- Ensure compliance with health, safety, and housekeeping standards QC in all areas.
- Drive improvements on QC processes, systems, and team performance.
- Drive quality improvements by investigating part failures, identifying root causes, and implementing durable corrective actions.
- Performed detailed component testing and validation to confirm performance against specifications and safety criteria.
- Delivered expert support on material behavior, part functionality, and technical issues across the service parts portfolio.
- Partnered with design and engineering teams to resolve complex part challenges and improve product robustness.
- Managing supplier containment implemented within the plant.
Quality Control (QC) - Adient Automotive (Pty) LTD
(2023-06 - 2025-10)
Key Achievements
- Improved supplier response time on non-conformance reports by 25% through enhanced IRIS communication tracking.
- Reduced internal defect rate by 15% by implementing corrective actions from root cause analysis.
- Streamlined QMS document control system, improving audit readiness and compliance.
Quality Engineering (Intern) - Adventure Automotive (Pty)
(2022-09 - 2023-04)
- Ensuring all documentation used in the Green File is available and easily accessible on the shop-floor.
- Compile and update operator work Instructions.
- Capturing and updating machine setting sheets for all plastic-injection tools.
- Ensuring process adherence by Quality team through assisting with Quality Alerts, 90-Day Trackers, and updating of documents on Share-point.
- Compiling and preparing QMS documentation for processes.
- Create new packages and work instruction for all parts produced.
- Develop appropriate inspection plans and containment plans.
- Contribute and support the manufacturing engineer in updating the PFMEA as required in line with control plans.
- Contribute to writing 3/8-Ds to the customer in timely manner.
- Identifying plastic injection molding defects.
- Supporting training & development of Quality & production for continuous improvement.
- Assisting Quality manager with Internal audits reports.
- Assist updating PFMEA and control plans in alignment with process changes.
- Determine root causes of defects in performance through data analysis and breakdown and process observation.
- Support root cause analysis and implement preventive and corrective actions when non-conformances occur.
- Proposed and supported design enhancements to address recurring or high-severity part issues.
- Conducted SPC data interpretation and process capability analysis using Minitab.
- Provide technical support to production teams to address quality-related concerns.
- Ensure proper recording of all data required for quality performance indicators.
Industrial Engineering (Intern) - In2food Group (Pty)
(2021-08 - 2022-08)
- Conducted capacity and productivity studies to optimize production planning.
- Coordinated inventory management and ensured daily stock availability.
- Schedule and arrange changeover according to production plans.
- Investigate and resolve manufacturing related problems and substandard performance.
- Collaborated with multiple departments to improve manufacturing processes.
- Applied continuous improvement principles (Kaizen) to reduce waste and enhance efficiency.
- Investigated and resolved production and quality performance issues using data to uncover and prioritize manufacturing inefficiencies.
- Conduct production documentation to align with management.
- Trace and eliminate waste of raw material.
- Coordinate and implement quality control objectives, activities, or procedures to resolve production problems, maximize product reliability, or minimize costs.
- Conduct production trials and studies through activity sampling.
Industrial Engineering (Intern) - In2food Group (Pty)
(2021-08 - 2022-08)
Key Achievements
- Improved production performance by 18% through change of production process and layout.
- Reduced waste rate by 21% by implementing corrective actions from root cause analysis as well as implementing automated timers and temperature sensors on the machine and chillers.
Industrial Engineering (Trainee) - Donaldson Filtration System (Pty)
(2020-06 - 2021-07)
- Oversee a production monitoring system (PlantRun) and using data analysis to drive improvements.
- Conduct time studies to establish standard time and routing.
- Develop manufacturing standard work instruction (SWI) and operating procedure (SOP) to perform task.
- Managing process documentation & preparing production reports.
- Maintain and continuously improve manufacturing processes.
- Testing of developments and processes in various systems.
- Design facilities for material handling and document process flow maps.
- Managing/ support project implementation and industrialization of new products and technologies.
- Introducing new parts/ machine into the factory and raising capital expenditure (CAPEX). Estimate project costs.
- Maintenance of the BOM (Bill of Materials) system and building new BOMs with Product Configurator as required.
- Industrializing new processes from the ground up design to full production.
- Creating/ designing jigs & tools to assist production.
- Understanding production machinery and job‐related service delivery equipment and processes.
- Evaluating processes and equipment to ensure compliance with environmental and safety regulations.
Industrial Engineering (Trainee) - Donaldson Filtration System (Pty)
(2020-06 - 2021-07)
Key Achievements
- Improved production performance by 9% through implementation of new advanced machinery and change of production process and layout.
- Reduced internal defect rate by 12% by implementing corrective actions from root cause analysis.
