Basjohn

Highly motivated and detail-oriented Industrial Engineering Graduate with hands-on experience in automotive and manufacturing environments. Proven ability to maintain and improve Quality Management Systems (QMS), lead root cause analysis, and drive continuous improvement initiatives. Strong analytical skills, technical proficiency, and ability to collaborate effectively across multidisciplinary teams to achieve superior product quality and operational efficiency.

Quality Control Service Parts Specialist (Temp) - Adient Automotive (Pty)

(2025-11 - 2026-03)

• Conducted incoming inspection of automotive service parts (trim components, metal structures, foam, mechanisms) using calipers, gauges, and fixtures to ensure compliance with OEM specifications and Adient quality standards.
• Performed visual, dimensional, and functional checks on service components to verify fit, finish, and performance before release to aftermarket distribution.
• Managed non-conforming parts by issuing NCRs, quarantining stock, and coordinating return, rework, or scrap decisions to maintain inventory accuracy and compliance.
• Collaborated with suppliers and Tier-2 vendors to resolve recurring quality issues, issuing Supplier Corrective Action Request (SCARs) and ensuring timely corrective actions aligned with IATF 16949 requirements.
• Led root cause analysis (5 Whys, Fishbone, Pareto) for defective or warranty-returned service parts, improving reliability and reducing field failures.
• Analyze warranty returns from OEMs and dealerships to determine defect modes and provide feedback to engineering and manufacturing teams.
• Supported PPAP and new part introduction activities by reviewing drawings, validating quality requirements, and assisting with sample part evaluations.
• Maintained accurate quality documentation, inspection reports, and traceability records to support internal and external audits.
• Worked cross-functionally with production, engineering, purchasing, and logistics teams to ensure timely availability of high-quality service parts.
• Drive continuous improvement initiatives to reduce defect rates, enhance supplier performance, and improve overall service part quality.
• Ensured strict compliance with ISO 9001, IATF 16949, and OEM quality standards, contributing to successful audit outcomes.
• Supported the warehouse team by verifying correct labeling, segregation, and handling of approved and rejected service parts.
• Complete the orders, following all the instructions in the service part packets (SWI, job setup/poke yoke verification).
• Verify that all customer requirements are followed referring to customer manuals/regional customer requirements matrix.

Quality Control (QC) - Adient Automotive (Pty) LTD

(2023-06 - 2025-10)

• Maintain and update the Quality Management System (QMS), ensure document control, NCRs, and corrective action logs are accurately maintained.
• Evaluate and segregate non-conforming materials to determine disposition (internal scrap, supplier return, or rework).
• Handling of Non-Conforming Product and immediately transacted in the system (MfgPro/QAD).
• Conduct supplier returns using the IRIS system supported by 8D reports.
• Processed and managed supplier quality claims, ensuring corrective actions and recovery for non-conforming local and imported components.
• Perform receiving inspections and verifying the conformance of incoming production parts.
• Assist production with quality related issues (both in plant and supplier).
• Complete annual requalification and complete the register.
• Performing QMS administration and overview of MQR status.
• Complete supplier's scorecards and control of COC's.
• Complete supplier Quality tracker and interpret the results.
• Complete supplier Process Capability Six-pack Report on Minitab and interpret the result (Capability Analysis).
• Reading and interpreting drawings as per specification.
• Conduct dimensional analysis and CAD-based inspection using PolyWorks 3D scanning technology.
• Conduct H-point measurement and CAD-based inspection using PolyWorks.
• Using a shaker table to identify and evaluate any unwanted noises like buzzing, squeaking, or rattling (BSR).
• Analyze data to identify the source of the noise, its frequency, and severity to pinpoint areas that need design modifications.
• Provide training for inspectors on quality standards, tools and procedures.
• Manage/ Supervision of firewall inspection team.
• Monitor and report on key quality metrics and performance indicators.
• Ensure daily shift handovers are conducted effectively and prepare detailed firewall quality reports.
• Ensure compliance with health, safety, and housekeeping standards QC in all areas.
• Drive improvements on QC processes, systems, and team performance.
• Drive quality improvements by investigating part failures, identifying root causes, and implementing durable corrective actions.
• Performed detailed component testing and validation to confirm performance against specifications and safety criteria.
• Delivered expert support on material behavior, part functionality, and technical issues across the service parts portfolio.
• Partnered with design and engineering teams to resolve complex part challenges and improve product robustness.
• Managing supplier containment implemented within the plant.

Quality Control (QC) - Adient Automotive (Pty) LTD

(2023-06 - 2025-10)

Key Achievements

• Improved supplier response time on non-conformance reports by 25% through enhanced IRIS communication tracking.
• Reduced internal defect rate by 15% by implementing corrective actions from root cause analysis.
• Streamlined QMS document control system, improving audit readiness and compliance.

Quality Engineering (Intern) - Adventure Automotive (Pty)

(2022-09 - 2023-04)

• Ensuring all documentation used in the Green File is available and easily accessible on the shop-floor.
• Compile and update operator work Instructions.
• Capturing and updating machine setting sheets for all plastic-injection tools.
• Ensuring process adherence by Quality team through assisting with Quality Alerts, 90-Day Trackers, and updating of documents on Share-point.
• Compiling and preparing QMS documentation for processes.
• Create new packages and work instruction for all parts produced.
• Develop appropriate inspection plans and containment plans.
• Contribute and support the manufacturing engineer in updating the PFMEA as required in line with control plans.
• Contribute to writing 3/8-Ds to the customer in timely manner.
• Identifying plastic injection molding defects.
• Supporting training & development of Quality & production for continuous improvement.
• Assisting Quality manager with Internal audits reports.
• Assist updating PFMEA and control plans in alignment with process changes.
• Determine root causes of defects in performance through data analysis and breakdown and process observation.
• Support root cause analysis and implement preventive and corrective actions when non-conformances occur.
• Proposed and supported design enhancements to address recurring or high-severity part issues.
• Conducted SPC data interpretation and process capability analysis using Minitab.
• Provide technical support to production teams to address quality-related concerns.
• Ensure proper recording of all data required for quality performance indicators.

Industrial Engineering (Intern) - In2food Group (Pty)

(2021-08 - 2022-08)

• Conducted capacity and productivity studies to optimize production planning.
• Coordinated inventory management and ensured daily stock availability.
• Schedule and arrange changeover according to production plans.
• Investigate and resolve manufacturing related problems and substandard performance.
• Collaborated with multiple departments to improve manufacturing processes.
• Applied continuous improvement principles (Kaizen) to reduce waste and enhance efficiency.
• Investigated and resolved production and quality performance issues using data to uncover and prioritize manufacturing inefficiencies.
• Conduct production documentation to align with management.
• Trace and eliminate waste of raw material.
• Coordinate and implement quality control objectives, activities, or procedures to resolve production problems, maximize product reliability, or minimize costs.
• Conduct production trials and studies through activity sampling.

Industrial Engineering (Intern) - In2food Group (Pty)

(2021-08 - 2022-08)

Key Achievements

• Improved production performance by 18% through change of production process and layout.
• Reduced waste rate by 21% by implementing corrective actions from root cause analysis as well as implementing automated timers and temperature sensors on the machine and chillers.

Industrial Engineering (Trainee) - Donaldson Filtration System (Pty)

(2020-06 - 2021-07)

• Oversee a production monitoring system (PlantRun) and using data analysis to drive improvements.
• Conduct time studies to establish standard time and routing.
• Develop manufacturing standard work instruction (SWI) and operating procedure (SOP) to perform task.
• Managing process documentation & preparing production reports.
• Maintain and continuously improve manufacturing processes.
• Testing of developments and processes in various systems.
• Design facilities for material handling and document process flow maps.
• Managing/ support project implementation and industrialization of new products and technologies.
• Introducing new parts/ machine into the factory and raising capital expenditure (CAPEX). Estimate project costs.
• Maintenance of the BOM (Bill of Materials) system and building new BOMs with Product Configurator as required.
• Industrializing new processes from the ground up design to full production.
• Creating/ designing jigs & tools to assist production.
• Understanding production machinery and job‐related service delivery equipment and processes.
• Evaluating processes and equipment to ensure compliance with environmental and safety regulations.

Industrial Engineering (Trainee) - Donaldson Filtration System (Pty)

(2020-06 - 2021-07)

Key Achievements

• Improved production performance by 9% through implementation of new advanced machinery and change of production process and layout.
• Reduced internal defect rate by 12% by implementing corrective actions from root cause analysis.

Advanced Diploma - Industrial Engineering - University of South Africa (UNISA)

Diploma - Industrial Engineering - Cape Peninsula University of Technology (CPUT) (2018 - 2021)

National Certificate - Electrical Engineering (N4) - Nkangala FET College (2015 - 2017)

National Certificate - Grade 12 - Bopedi Bapedi High School (2009 - 2014)