Accounts & Administration
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My previous work experience has provided me with a solid foundation in finances, marketing, hospitality, customer service and administration. Through these roles, I have developed the ability to adapt to customers’ needs and handle a wide range of tasks and interaction with diverse groups of people.
I consider myself a positive and resourceful person, capable of quickly adapting to changes and meeting challenges head-on. I am dedicated, reliable and take pride in my work.
I value knowledge and integrity, which are essential qualities that I carry with me in everything I do. My focus on results and my confidence in my abilities drive me to consistently deliver high-quality outcomes.
As a quick learner with an open mind, I am always eager to take on new challenges. My creativity, strong attention to detail and commitment to hard work make me confident that I can be a valuable asset to your organization.
Manage all payments for weekly and monthly suppliers.
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Research and resolve accounts payable discrepancies.
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File and address employee complaints in accordance with company policies and government regulations.
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Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
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Advised customers of necessary actions and strategies for debt repayment.
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Creditors book value – R30 million and up,
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Supervise invoice processing, purchase orders, expense reports, credit memos and payment transactions.
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Reconcile vendor statements and handled payment complaints or discrepancies.
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Code and enter at least [100-150] invoices each day into the in-house accounting software.
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Arranged for debt repayment or established repayment schedules, based on customers' financial situations.
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Located and notified customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
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Located and monitored overdue accounts, using computers and a variety of automated systems.
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Answered customer questions regarding problems with their accounts.
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Notified credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.
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Traced delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
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Utilized various payment options and secure this information for administration to process.
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Provided direct and support services to customers in a manner that is consistent with protocol and Professional Placement Services mission and values.
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Persuaded delinquent customers to establish repayment terms using a computer system and various collection software while using professionalism, tact, and adhering to all applicable collection laws.
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Achieved production goals and standards for servicing delinquent accounts without sacrificing the quality of service.
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Followed Client Operating Standards, State and Federal Legal Requirements, and Regulation concerning Collections.
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Acquired new Customers, Customer satisfaction, and respond to client concerns in a calm, concise and timely manner.
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Successfully built and maintained long-term business relationships with key clients.
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Assisted with drivers awards –
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Reports drawn from Pastel.
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Assisted with collecting POD’s and have a good relationship with Client and Supplier.
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Knowledge of the working of a Logistics Company
Manage CEO’s schedule, including booking meetings, travel, and lodging,
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Creditors Book Value – R5 million
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Developed new filing and organizational practices
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Screen 50+ telephone calls daily and open and present correspondence to CEO in order of priority
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Record and distribution of meeting minutes
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Typed, collated, and filed reports and correspondence
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Scheduling and rescheduling of meetings
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Trained junior staff to fulfil administrative tasks using Microsoft and Google Suite programs
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Organized transportation to conferences, seminars, and conventions quarterly
