Beelah

Highly skilled professional with expertise in customer services and hospitality etiquette. Demonstrates great communication skills, multi-tasking abilities, and a strong focus on customer satisfaction. Known for dependability, high energy levels, and effective time management.

Committed to fostering team work and maintaining patience and composure in all interactions. Career goal includes advancing within the hospitality industry while continually enhancing interpersonal skills and customer service excellence.

Hostess - Rovos Rail - Pretoria, South Africa

(2023-07)

• Hosts receive and direct guests to their suite's.
• Address guest concerns.
• Greet guests upon arrival, providing a warm, welcoming atmosphere to enhance customer experience.
• Develope strong rapport with regular guests, recognising their preferences and ensuring personalised service.
• Ensure guests are comfortable and all their needs are met.
• Supporte guests with handling luggage during arrival and departure

Sales Agent - Vodacom Menlyn Main(Alisom)

(2022-08 - 2023-05)

• New Lines, transfer contracts from business to individual
• Reverse Migration
• Contract Upgrade
• Customer service
• Sim-Swap
• Sending feedback and responding to emails using Zimbra
• Creating quote for the customer on M2,C3D
• Telephonic query assistance
• Cash Up in the Store

Temporary Receptionist - SA Home Loans

(2021-11 - 2022-07)

• Answering the switchboard Receiving and delivering of messages
• Receive sort and distribute mail
• Assist to organise marketing material
• Filling of documents for sales reps
• Assisting with adhoc office task

Matric