Bekie Thomson

Results-driven Operations Manager with extensive experience in business administration, HR oversight, and process optimization within the South African corporate and retail sectors. Proven track record of enhancing team engagement by 56% through strategic leadership and implementing efficient workflow procedures. Expert in budget planning, financial reconciliation, and stakeholder management, dedicated to achieving organizational objectives through meticulous operational control and staff development.

Regional Administrator (Inland North) - Life Health Solutions - Gauteng/Mpumalanga

(2026-01)

• Manage regional operations encompassing health and safety compliance via Safety360 and infrastructure maintenance oversight.
• Execute precise monthly financial and HR administration, including time register reconciliation and staff count reporting for the Inland North region.
• Facilitate skills development by capturing training data on the Workplace Skills Plan (WSP) and coordinating staff training sessions.
• Optimize regional logistics by monitoring Wi-Fi infrastructure, managing courier services, and maintaining the monthly asset register.
• Support the Area Manager (A.M.) through high-level reservations management and the production of weekly progress and operational reports.

Tutor and Administrator - Impaq Homeschooling - Witbank

(2025-01 - 2025-12)

• Administered the full student lifecycle including registration, academic support, and aftercare management for homeschooling portfolios.
• Managed financial workflows including monthly billing, invoicing, and the generation of academic reports for stakeholders.
• Provided educational intervention and support for students following the Impaq curriculum system.

P.A. to Office Manager / Administrator - Highveld Eye Hospital - Witbank

(2023-01 - 2023-12)

• Orchestrated hospital maintenance planning and administrative reviews to ensure seamless facility operations.
• Managed complex financial administration including monthly debtors/creditors reconciliations and petty cash oversight.
• Streamlined patient admission processes and switchboard operations to improve front-of-house service efficiency.
• Coordinated weekly maintenance and procurement meetings to track project progress and inventory requirements.

Administrative and HR Manager - RealNet Witbank - Witbank

(2022-01 - 2022-12)

• Directly managed HR functions including staff training, performance meetings, and team motivation strategies.
• Oversaw the administrative lifecycle of property deeds and legal documentation to ensure transaction compliance.
• Developed and executed social media marketing strategies to enhance brand visibility and digital engagement.
• Conducted comprehensive monthly financial reconciliations and reporting to ensure fiscal accuracy.

Store Manager - Cape Union Mart - Witbank

(2011-01 - 2021-12)

• Spearheaded all store operations, introducing weekly 1-on-1 meetings that resulted in a 56% increase in team engagement.
• Controlled the store budget and minimized expenditure while maximizing efficiency through rigorous stock level monitoring.
• Analysed sales and revenue reports to generate accurate forecasts and drive strategic improvements in store performance.
• Ensured 100% compliance with legal health and safety guidelines through regular audits and resolving facility issues promptly.

Store Manager - Quiksilver - South Africa

(2006-01 - 2011-12)

• Developed and implemented overall store strategy and KPIs, collaborating with marketing teams for promotional execution.
• Managed the full recruitment lifecycle, from hiring and onboarding to continuous training and employee evaluation.
• Monitored P and L figures and utilized inventory software to reduce shrinkage and optimize stock productivity.
• Cultivated key supplier and vendor relationships to ensure consistent availability of merchandise.

Sales Assistant and Team Lead - Truworths - South Africa

(2003-01 - 2006-12)

• Provided expert technical advice on skincare and cosmetics, driving revenue through strategic cross-selling and customer recommendations.
• Maintained operational excellence by enforcing company policies and procedures during shift leadership.
• Ensured high standards of visual merchandising and stock replenishment to enhance the customer shopping experience.

Matriculation (Senior Certificate) - Hoërskool Generaal Hertzog (2002-12)