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Proficient in the use of Microsoft office and customer service software. Strong time management and organisational skills, ability to work under pressure and handle difficult situations. Problem solving skills and decision making
Customer service representative- Ignition Group, manage high inbound calls providing timely effective assistance to customers
Customer service representative- Capability BPO- resolved a wide range of customer issues, maintaining professionalism and promoting positive relations
Vusintshayezwe Skills and Training Centre