Bernice Boonzaier
Planning & Delivery Analyst (WFM)
Talent
Bellville, Western CapeMember since August 24, 2026
Data capturingSchedulingBillingCustomer ServiceTechnical Support
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Data capturingSchedulingBillingCustomer ServiceTechnical Support
About
Call centre BPO
Experience
Planning & Delivery Analyst (WFM) - Concentrix SA
(2020-06 - 2026-02)
Call centre BPO
- Data capturing
- Scheduling
Senior advisor - WNS
(2017-02 - 2017-06)
Call centre BPO
- All-rounder
- Billing
- Customer Service
Customer Sales Representative - IInet Merchants
(2016-10 - 2017-02)
Call Centre BPO
- Billing Queries
Cashier, Sales Assistant - Forever 21
(2015-01 - 2015-10)
Retail store
- Cashier
- Sales Assistant
- Merchandiser assistant
Sales Consultant - Somerset west mall
(2014-09 - 2014-12)
Kiosk
- Consulting/Sales
Customer service consultant - CCS (customer care solutions)
(2014-10 - 2015-01)
Call centre
- Phoning clients
- Data capturing
Extra - Colt Talent (agency)
(2012 - 2012)
Casting agency
- International Television industry
- Advertisements
- Movies/series
Floor assistant, cashier - Spar Vangate Mall
(2010 - 2011)
Supermarket
- Customer service
- Shelf packing
- Price changing
- General queries
- Cash sales and debit/credit transactions
Sales support consultant - D&D Delights
Sales
- Internet promotions
- Capturing data
- Manufacturing
- Packaging and delivering of goods
Education
Grade 12 - Bosmansdam High school
Skills
Planning & Delivery Analyst (WFM)
