Bernice Boonzaier

Call centre BPO

Planning & Delivery Analyst (WFM) - Concentrix SA

(2020-06 - 2026-02)

Call centre BPO

• Data capturing
• Scheduling

Senior advisor - WNS

(2017-02 - 2017-06)

Call centre BPO

• All-rounder
• Billing
• Customer Service

Customer Sales Representative - IInet Merchants

(2016-10 - 2017-02)

Call Centre BPO

• Billing Queries

Cashier, Sales Assistant - Forever 21

(2015-01 - 2015-10)

Retail store

• Cashier
• Sales Assistant
• Merchandiser assistant

Sales Consultant - Somerset west mall

(2014-09 - 2014-12)

Kiosk

• Consulting/Sales

Customer service consultant - CCS (customer care solutions)

(2014-10 - 2015-01)

Call centre

• Phoning clients
• Data capturing

Extra - Colt Talent (agency)

(2012 - 2012)

Casting agency

• International Television industry
• Advertisements
• Movies/series

Floor assistant, cashier - Spar Vangate Mall

(2010 - 2011)

Supermarket

• Customer service
• Shelf packing
• Price changing
• General queries
• Cash sales and debit/credit transactions

Sales support consultant - D&D Delights

Sales

• Internet promotions
• Capturing data
• Manufacturing
• Packaging and delivering of goods

Grade 12 - Bosmansdam High school