Help desk support/ entry level cyber security
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I have 7 years of experience in 1st level technical support, helping users solve technical issues quickly and efficiently. I’ve recently earned my CompTIA Security+ certification and am excited to apply my new skills in cybersecurity. Along with my support background, I also have experience with hosting, giving me a broad range of IT knowledge. I’m now looking to transition into a helpdesk or entry-level cybersecurity role where I can grow and make an impact.
I’m a dedicated and solution-driven technical professional with over 7 years of experience in IT support and a strong foundation in web hosting, domain management, and customer service. I’ve developed deep technical troubleshooting skills, managed high-pressure support queues, and held a management role that strengthened my leadership abilities.
My passion for technology has recently led me to pursue a transition into cybersecurity — a space where I aim to combine my hosting and support background with security-focused training and hands-on learning. I thrive in collaborative environments, love solving complex problems, and am constantly looking for opportunities to grow in the tech world.
