IT Support Engineer
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Highly experienced ICT and IT Operations Specialist with over 20 years of experience across corporate, education, and enterprise environments. Strong background in IT support, systems administration, infrastructure management, back-office operations, training, and client service delivery. Proven expertise in Active Directory, Office 365, Exchange, networking (LAN/WAN/VPN), service desk operations, and technical escalation support, alongside skills in graphic design, professional video editing, and social media content creation.
Recognised for professionalism, reliability, structured problem-solving, and the ability to operate effectively within formal corporate environments.
ICT & Digital Systems Consultant (Freelance) at DigitalBhavz Creation (Pty) Ltd (2024-08 – Present)
ICT Manager / Systems Administrator / Educator at Primary School Environment (2019-01 – 2024-12)
Back Office Support Engineer (2nd / 3rd Line) at Global Corporate IT Environment (2015-01 – 2019-12)
IT Systems Engineer / Technician at Bateman Engineering Projects (Tenova Mining & Minerals) (2008-01 – 2014-12)
IT Systems Technician at Corporate IT Environment (2004-01 – 2008-12)
Lecturer – IT & Computer Engineering (Full-Time & Part-Time) at Birnam Business College & Other Institutions (2003-01 – 2013-12)
