Bmusa Maphalala

Motivated and customer-focused Retail Sales Assistant with experience in customer service, sales, stock replenishment, merchandising, and point-of-sale (POS) operations. Holds a National Senior Certificate (Bachelor's Pass) and a Code 10 (C1) driver's licence. Recognised for reliability, adaptability, and strong communication skills while working in a fast-paced retail environment. Passionate about building a long-term career in retail, logistics, warehousing, and supply chain operations.

Sales Assistant (Contract) at Exact – Mall of Thembisa (2026-06 – 2026-07)

• Assisted customers in selecting clothing and accessories.
• Delivered excellent customer service and resolved customer queries.
• Processed purchases accurately using the Point of Sale (POS) system.
• Maintained store presentation and merchandising standards.
• Replenished stock and ensured products were displayed correctly.
• Assisted with stock management and inventory organisation.
• Worked collaboratively with team members to achieve daily sales targets.

National Senior Certificate (Bachelor's Pass) – Noordwyk Secondary School (2024)