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Boitumelo Bambo

Boitumelo Bambo

Fraud Risk & Prevention Specialist

Talent
JohannesburgMember since August 14, 2026
TelemarketingCustomer CareData CapturingGeneral AdminMicrosoft WordTelephone SkillsBehavioral SkillsCall Center CommunicationFraud InvestigationAnti-Money LaunderingCustomer Acceptance ScreeningSanctions InvestigationTelephonic InterviewingGeneral Admin & Data CapturingFraud Risk ManagementForensic InvestigationsAnti-Money Laundering (AML)KYCFICAMicrosoft Power BIStakeholder EngagementRegulatory ComplianceSanctions ScreeningAdministrationCustomer ServiceQuality AssuranceReport Writing & Executive CommunicationResilientambitiousteam player
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TelemarketingCustomer CareData CapturingGeneral AdminMicrosoft Word

About

Dynamic and results-driven Fraud Risk & Prevention Specialist with over a decade of experience in fraud detection, prevention, sanctions analysis, and forensic investigations. Skilled in using data analytics tools like Microsoft Power BI to mitigate risk and drive proactive fraud strategies. Recognized for strategic thinking, leadership, and delivering high-impact investigations and stakeholder engagement.

Passionate about making a positive difference through community work and continuous personal growth.

Experience

Fraud Risk Analyst/Investigator – Insider Threat Program - ABSA Bank

(2022-07 - 2025-08)

  • Spearhead fraud risk strategy execution through data-driven rule optimization.
  • Utilize Power BI for trend analysis and PRI detection.
  • Conduct comprehensive end-to-end investigations and compile findings for HR and Legal.
  • Represent investigative outcomes at executive levels and in disciplinary/CCMA hearings.
  • Foster cross-functional relationships (SAPS, SARS, Barclays) for cohesive fraud prevention.

Fraud Prevention Specialist (Rest of Africa) - ABSA Bank

(2018-08 - 2022-07)

  • Screened alerts for fraud indicators; executed immediate risk mitigation measures.
  • Supported enhancement of internal systems for fraud detection and compliance.
  • Delivered expert insights on financial crime and coordinated interdepartmental responses.
  • Conducted quality assurance reviews and improved TQM practices.

Sanctions Investigation Analyst - ABSA Bank

(2012-10 - 2018-07)

  • Investigated matches to global watchlists using CASA and AML systems.
  • Drafted risk mitigation recommendations, collaborated across units for compliance.
  • Managed sanctions escalations, backlogs, and reporting metrics for leadership.

ETF Administrator - Automated Outsourcing Services (Satrix Investment Plan)

(2011-03 - 2012-09)

  • Processed client applications, ensured SLA adherence, and maintained compliance with FICA.

Trainee Consultant - Wesbank

(2010-11 - 2010-12)

  • Delivered customer care, processed settlements and updated client information.

Customer Care Consultant - Vodacom

(2008-05 - 2010-06)

  • Managed inbound/outbound calls, resolved queries, logged service requests.

Outbound Interviewer - Research Surveys (Telkom)

(2007-07 - 2008-04)

Education

Bachelor of Business Administration ( BBA)

Business Risk Management (BRM) - UCT (2025 - 2025)

Diploma - Office Management & Technology - UNISA (2024 - 2024)

Higher Certificate - Money Laundering Investigation - Enterprise University of Pretoria (2017 - 2017)

Higher Certificate - Criminal Law & Forensic Investigation (NQF 5) - UJ (2016 - 2016)

Call Centre Administration - Havatech (2006 - 2006)

Matric (Grade 12) - English, Afrikaans, Sepedi, Business Economics, Economics, Accounting - St. Anthony’s (2004 - 2004)

Skills

Fraud Risk & Prevention Specialist

Reviews