Boitumelo Motseo

Reach out to potential clients through cold calls Use pre-written scripts to showcase our products to possible customers, learning what their needs are and keeping the customer engaged Demonstrate how our products can best address client needs

Telesales - 3way marketing - Randburg

(2021-06 - 2022-11)

• Reach out to potential clients through cold calls
• Use pre-written scripts to showcase our products to possible customers, learning what their needs are and keeping the customer engaged
• Demonstrate how our products can best address client needs
• Upsell products if possible
• Maintain an updated customer database, including names, phone numbers, and addresses
• Direct calls to other departments as needed
• Take incoming calls from current customers
• Keep a detailed record of all calls and sales
• Follow up on calls as needed
• Generating leads

Get collection - TCM Group - Randburg

(2018-04 - 2018-10)

• Contacting debtors via phone calls and emails to collect outstanding payments in a professional and courteous manner
• Assessing customers' financial situations to develop feasible repayment plans
• Maintaining detailed and up-to-date records of collection activities and payments received
• Implementing follow-up strategies to ensure timely payments and reduce delinquency rates
• Negotiating payment terms and settlements with customers to facilitate debt recovery
• Monitoring overdue accounts and escalating unresolved cases to management
• Collaborating with legal teams to initiate recovery processes when necessary
• Providing excellent customer service to maintain positive relationships while ensuring timely collections

Matric - New millennium college (2013-01 - 2013-12) Kempton park

Community health care - Mpilo royal college of health (2016-02 - 2017-02) Johannesburg