Boitumelo Phooko

Customer-focused and enthusiastic individual with excellent communication skills. Thrives in dynamic environments and enjoys helping people. Quick learner, eager to provide professional service and resolve issues efficiently. Looking to bring my energy and enthusiasm into a dynamic workplace.

School representative - Courage youth club

(2025)

• Cultivated exceptional communication and persuasion skills, articulated ideas clearly and managed questions with confidence

Life Orientation Tutor

• Assisted peers and young students with life orientation tasks.

Sales promoter - Total Sports

(2025-04 - 2025-08)

• Assisted customers, handled transactions and managed stock.
• Gained experience in customer service and teamwork.

Quality assurer - I-talk International

(2026-04 - 2026-05)

training

• Monitored and evaluated agent calls to ensure 100% compliance with client scripts and company standards

Matric certificate - Selelekela secondary school (2021 - 2025)

Call centre training - Skills Excel Training Institute (2026)