Boitumelo Puka

Skilled and reliable automotive repair professional with over 8 years of hands-on experience in vehicle assessment, panelbeating, insurance quoting, and quality control. Proven track record of ensuring high standards in repair work, maintaining customer satisfaction, and coordinating effectively with insurers. A team player with strong technical and communication skills, dedicated to producing quality outcomes.

Moderator / Quotation Specialist / Quality Controller - Savannah Coachworks - Pretoria, Gauteng

(2019-01)

• Assessed and documented all unseen damages on vehicles with photographic evidence for submission to insurers.
• Prepared detailed quotations and ensured timely submission to insurers and clients.
• Performed final quality checks to ensure all work met the standards authorized by insurers.
• Maintained ongoing communication with clients to keep them updated and ensure their satisfaction.
• Worked closely with assessors and workshop staff to ensure efficient repair workflow and approvals.

Panel Beater / Strip & Assembly Technician - Saturn Autobody - Pretoria, Gauteng

(2016-01 - 2019-12)

• Repaired vehicle body structures, performing minor structural repairs in line with industry standards.
• Responsible for stripping vehicles before repair and reassembling components after completion.
• Ensured accurate fitting and alignment of vehicle panels and parts.
• Maintained cleanliness and safety in the workshop during disassembly and assembly processes.
• Worked collaboratively with the team to meet repair deadlines and quality expectations.

National Senior Certificate (NSC) Diploma - Mosonya Senior Secondary School (2011-12)