Bonga Mohau

New Business development, Daily operations management, Marketing and selling & supply of various products and services, both in the government and private sector. Providing the following services to individuals and small to medium enterprises: Drafting business plans; feasibility studies; sales and marketing strategies; Research methodology; assisting small enterprises in ensuring compliance in their businesses, mainly within department of labour, SARS, CIPC, CSD amongst other specific industry regulations.

Founder, Entrepreneur and MD - LESINO (PTY) LTD - Pinetown/Durban

(2016-04)

New Business development, Daily operations management, Marketing and selling & supply of various products and services, both in the government and private sector. Providing the following services to individuals and small to medium enterprises: Drafting business plans; feasibility studies; sales and marketing strategies; Research methodology; assisting small enterprises in ensuring compliance in their businesses, mainly within department of labour, SARS, CIPC, CSD amongst other specific industry regulations.

Senior Broker Consultant, Sales Broker Consultant, Support Sales Broker Consultant, Client Services Consultant - LIBERTY LIFE INSURANCE - Durban & South Coast region

(2009-09 - 2016-03)

Reason for leaving: A business opportunity presented itself and needed to pursue entrepreneurial aspirations.

• Responsible for Durban & South Coast region
• Developing Sales and marketing strategies for brokers, tied agencies for respective region and contributing to entire region sales budget
• Managing a panel of brokers and financial advisors and ensuring targets are met and smooth operations management of region and reporting to KZN regional manager
• Marketing Liberty's products and services to existing brokers and continuously recruiting new brokers
• Business Development and Relationship management with internal and external stakeholders. Supporting Marketing initiatives
• Providing superior customer service and being client centric at all times by resolving broker queries promptly, professionally and effectively
• Paying broker commission on time and correctly, ensuring all quotations are uploading on time and issued within the SLA
• Ensuring the development and expansion of client base and market share
• Setting out sales targets for the brokers and their tied agencies and leading to achieve it
• Managing independent broker franchises in the Durban and South coast region
• Preparing weekly and monthly regional and branch sales reports and presenting to senior management
• Compiling monthly sales and marketing overview report and proactively identifying new business for sales force
• Continuous training and development of the sales force on new product developments, changes in legislation and competitor innovations
• Human Capital functions, from drafting and approving new broker contracts, payment of commissions and termination of contracts
• Facilitating on boarding of new brokers
• Managing and monitoring expense budget for region, and ensuring the region remains profitable
• Regional fleet management
• Risk and compliance management
• Networking with all Liberty life group business units to facilitate problem solving
• Developing long-term customer relationships in order to promote and reinforce value propositions
• Enforcing a client centric culture in the organisation
• Worksite development in all government departments and continuous network with all strategic partners

Client Services Consultant - SANLAM LIFE INSURANCE

(2006-10 - 2009-08)

Reason for leaving: Pursuing a growth path within the financial services environment

• Analysing, reconciliation and interpretation of all investment products, Risk products, Retirement annuities, Pension funds and asset management products and its performance
• Authorising investment cash withdrawals, loans, maturity claims, RA's and Unit trusts
• Investigating nominees and beneficiaries on death and funeral claims
• Providing superior customer service and being client centric at all times by resolving client queries promptly, professionally and effectively
• Referring sales leads to the sales team
• Achieving targets whilst adhering to service level agreements

Administrator – Contract position - SUPER GOLD INSURANCE BROKERS

(2006-01 - 2006-09)

• Debtors reconciliation statements
• Approving new applications
• Capturing and updating client information on system
• Liaising with underwriters on accounts receivable and payable
• Handling all client related queries
• General administrative duties

Internship Programme - SOUTH AFRICAN POST OFFICE

(2004-07 - 2005-07)

12 months' internship programme. Was extended for 14 months due to demonstrating work commitment. Worked in various departments and the skills acquired ranges from communication at all levels, leadership, sales & marketing, numerical and analytical skills and client centricity.

National Diploma - Management - Durban University of Technology (2002 - 2005)

BTech - Management - Durban University of Technology

Grade 12 - Tugela Secondary (2000)