Bongani Biyela

Data Capturer at Khabokedi Waste Management (Pty)Ltd (2013-12 – 2015-10)

Data entry and document management role focusing on statistical information compilation and database maintenance.

Compiled and documented statistical information for weekly reports.
Organised files, faxed reports and scanned documents into document management system.
Created and maintained spreadsheets using Excel.
Corrected errors in data to prevent duplication across systems.
Maintained confidentiality of sensitive information, adhering to data protection regulations.

General Assistant at Umvoti Municipality (2016-09 – 2019-12)

Administrative and clerical support role providing customer service and document management.

Assisted associated departments with clerical and administrative support.
Completed assigned tasks efficiently and with minimal supervision.
Delivered exceptional customer service, resolving queries and complaints with professionalism and courtesy.
Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
Monitored waiting and common areas to maintain cleanliness and organisation.

Warehouse and Retailer (Learnership) at Aheer's Cash & Carry (Pty)Ltd (2022-09 – 2023-08)

Warehouse and retail operations learnership involving stock management and customer service.

Stored stock safely and securely to maintain quality of goods.
Handled customer returns and exchanges with a positive attitude, maintaining customer satisfaction and loyalty.
Managed stock levels on shop floor, promptly restocking items to maximise sales opportunities.
Maintained a clean and safe shopping environment, adhering to health and safety guidelines to protect customers and staff.

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