Bongeka Makhathini

Qualified Somatologist and Advanced Beauty Therapist with over 3 years of industry experience in clinical and spa environments. Experienced in delivering advanced aesthetic and laser treatments while mentoring junior therapists and conducting onboarding training. Passionate about skills development, practical facilitation, and empowering aspiring beauty professionals through structured, industry-relevant training.

Strong understanding of hygiene, safety protocols, and professional standards within accredited beauty education environments.

Spa Therapist & Front Desk Administrator - C-Spa Wellness - Randburg, Gauteng

(2024-01)

• Deliver advanced facial, body, laser and IPL treatments within scope of practice
• Conduct dermaplaning, skin resurfacing, and customised skincare protocols
• Provide onboarding training for new staff members
• Mentor junior therapists during practical sessions
• Educate clients and junior staff on treatment protocols, hygiene, and aftercare
• Maintain accurate client records and ensure compliance with safety standards
• Drive retail sales and consistently achieve monthly targets
• Manage bookings, reception duties, and daily clinic administration

Reception Support & Spa Therapist - Camelot Spa (Seven Villa Hotel)

(2022-01 - 2024-12)

• Delivered professional treatments ensuring exceptional guest experience
• Supported practical guidance of junior staff where required
• Managed high-volume bookings and front desk operations
• Assisted with stock control and product knowledge training
• Maintained treatment rooms according to hygiene and professional standards

Front Desk Assistant - CUT Student Spa

(2021-01 - 2022-12)

• Scheduled appointments and managed student clinic bookings
• Assisted therapists and students in preparing treatment rooms
• Maintained accurate client files and reception organisation
• Supported learning environment within training facility

National Diploma - Somatology - Central University of Technology (2019-01 - 2022-12)

Matric Certificate (2017-12)