Bongekile Mabi

As a highly motivated and assertive professional, my enthusiasm drives me to deliver exceptional results. My keen attention to detail allows me to navigate and analyze complex situations effectively, developing practical solutions with ease. I excel in high-pressure environments, showcasing my capability to work both independently and collaboratively within a team setting.

My communication skills are top-notch, complemented by my adeptness in facilitation and leadership, which enables me to guide teams towards success. I am a staunch advocate for transparency and ethical practices within the workplace, ensuring that my actions align with these values. My commitment is unwavering when it comes to providing dynamic support and implementing strategies that contribute to the objectives and success of an organization.

Supervisor - Spark Alberton - Alberton

(2019-01)

• Setting goals for performance and deadlines in ways that comply with companies plans and vision.
• They supervise lunch and break during the instructional day.
• Ensure Sparks healthy food scheme is enforced with scholars by checking lunches.
• Use Spark culture and behavior management strategies.
• Supervise a class of students during aftercare, including homework completion if needed, play and structured activities.
• Communicate and collaborate with school leaders and staff as required.
• Assist with ad hoc tasks, such as facilitating in the learning lab, covering for absent staff or setting up for events.

Hostess - Raddison Blu Sandton - Sandton

(2013-01)

• Maintain manual and electronic filing system.
• Perform basic financial duties.
• Source quotations from suppliers.
• Liaise with external clients.
• Prepare database of clients.
• Make logical arrangements e.g. restaurant bookings.
• Follow up on payments.
• Handling queries.
• Dealing with complaints.

General relief staff - City of Johannesburg - Johannesburg

(2009-01)

• Shelving books.
• Capturing memberships for the library.
• Filing captured forms.
• Returning, issuing and renewing books.
• Covering books.
• Photocopying faxing documents.

Call centre Agent - Vodacom - Johannesburg

(2008-01 - 2008-12)

• Issue resolution
• Documentation
• Escalation

Certificate - First Aid - Nosa College (2026-06 - 2026-23)

Customer Service Training - Kwelanga Training (2013)

Call Centre Training - Vhazwini Training and Enterprise (2008)

Matric - Athlone Girls High School (2007)