Bongi Mlangeni

Administrator

Johannesburg, City of Johannesburg Metropolitan MunicipalityMember since November 3, 2023

Office AdministrationData EntryMicrosoft ExcelRecord KeepingCRM DocumentationCustomer Service

About

Motivated and detail-oriented early-career professional with strong willingness to learn and adapt in fast-paced environments. Skilled in accurate data entry, office administration, clear communication, and supporting teams to meet operational goals. Eager to contribute as an Administrator by maintaining organized records, coordinating meetings, and ensuring timely, reliable support across daily business activities.

Experience

Administrator - ASI

(2025-06)

Provide administrative support by managing day-to-day office tasks, performing accurate data capture, and assisting with scheduling and meeting arrangements to ensure smooth operations.

Strong administration and data entry skills with proficiency in Microsoft Excel and Word
Attention to detail and the ability to organize tasks and coordinate meetings reliably

Administrator / Financial Advisor - ASI FINANCIAL SERVICES

(2025-02)

Assisted with client administration by conducting needs analysis, maintaining accurate client records, and supporting compliance requirements for efficient service delivery.

Client record keeping and compliance awareness
Ability to capture information accurately while applying structured needs analysis and professional communication

Sales representative - QUEENSPARK

(2025-01 - 2025-06)

Supported store operations by handling customer inquiries and completing administrative tasks, while assisting with supervision to maintain a positive in-store experience.

Customer service and basic administration skills
Accurate handling of inquiries, reliable follow-through, and professional communication

Customer service agent - CA CELLULAR

(2024-01 - 2024-09)

Handled customer enquiries through cold calling and call centre support, assisting with product sales and ensuring customer needs were addressed.

Call handling, customer service, and product support skills
Clear communication and accurate information sharing

Customer Service Agent - CA CELLULAR

(2024-06 - 2025-01)

Managed inbound calls and resolved technical and billing issues while documenting interactions accurately in CRM systems to support service continuity.

Inbound call handling, issue resolution, and CRM documentation skills
Attention to detail and timely, accurate record keeping

Community Health worker - LITTLE ANGELS

(2022-07 - 2023-04)

Provided community health support by delivering health education, coordinating patient care and referrals, and supporting accurate documentation of client interactions.