Change Management Consultant (Contract) - Up-Time Consulting - South Africa
(2025-09)
Led change management for the SAP Ariba implementation at SANBS, enabling organisational readiness, stakeholder alignment, and user adoption across Procurement, Finance, and supplier communities.
- Delivered change management for SAP Ariba (Source-to-Contract, Procure-to-Pay and supplier development) impacting mainly Procurement & Finance, and supporting department
- Conducted change impact and readiness assessments; reduced adoption risks through targeted mitigation plans
- Partnered with IT and business teams to align system design with operational processes
- Supported UAT and go-live readiness, contributing to a successful deployment
- Managed stakeholder engagement across internal teams and suppliers
- Designed and executed communication campaigns, improving user awareness and engagement
- Collaborated with Marketing to publish SAP Ariba updates in the SANBS quarterly newsletter
- Facilitated workshops and engagement sessions to drive stakeholder buy-in
- Conducted training needs analysis and supported development of role-based training materials
- Coordinated and supported training for end users
- Delivered post-training support, improving user confidence and system adoption
- Maintained key change artefacts and tracked risks, issues, and feedback
- Monitored adoption metrics and reported progress to leadership and executive sponsors
- Supported hypercare activities, contributing to stabilisation within the first few weeks post Go-Live
Change Management Consultant (Contract) - Up-Time Consulting - South Africa
(2024-11 - 2025-12)
Responsible for leading the people-side of change across SAP SuccessFactors at Harmony Gold implementation projects, including Employee Central redesign, process standardisation, and digital transformation initiatives. Ensures successful adoption of new HR systems, processes, and ways of working across the organisation.
- Developed and executed end-to-end change management strategies aligned to SAP SuccessFactors implementation objectives at Harmony Gold
- Integrated change activities into overall project plans and delivery timelines
- Defined change success measures, adoption targets, and readiness indicators
- Identified, mapped, and engaged key stakeholders across HR, IT, and business functions
- Built strong relationships with business leaders and change champions
- Secured leadership alignment and sponsorship for change initiatives
- Conducted change impact assessments across roles, processes, systems, and organisational structures
- Assessed business readiness and identified risk and resistance areas
- Developed actionable mitigation plans to address change risks and gaps
- Designed and implemented communication strategies to drive awareness and understanding of SAP SuccessFactors changes
- Delivered consistent messaging on project benefits, scope, and transformation impact
- Developed communication materials including emails, presentations, FAQs, and user guides
- Collaborated with training teams to design and deliver end-user training programmes
- Supported development of learning materials for SAP SuccessFactors modules including Employee Central, recruitment, performance, and learning
- Ensured users were equipped and confident to operate in new systems and processes
- Drove adoption of new HR processes enabled by SAP SuccessFactors across Harmony Gold
- Supported transition from legacy systems and manual processes to standardised digital workflows
- Reinforced behavioural and process changes across the organisation
- Supported cutover, go-live readiness, and post-implementation stabilisation activities
- Provided hypercare support to resolve user issues and reinforce adoption
- Monitored feedback and supported continuous improvement initiatives
- Tracked and reported change progress, adoption metrics, and training completion rates
- Identified risks and issues related to change adoption and escalated where necessary
- Provided regular updates to project governance forums and steering committees
Senior Change Management Consultant (Contract Position) - Vodacom - South Africa
(2023-09 - 2024-06)
Change Manager – Information Technology & Operational Technology Automated Coal System Project. Primary task to facilitate the Change Management cycle throughout the project. The project, overseen by the Eskom Primary Energy Division, involves the implementation of the Automated Coal System (CAS), which includes installing new plant equipment and processes.
The project aims to capture the movement and quality of coal from pit to burn, ensuring accurate tracking from dispatch at the mine to the Eskom PowerStation Weighbridge, with the capability of automatically raising an incident if one occurs during the movement of coal when Geofencing is active.
- Applied ADKAR and Kurt Lewin models to drive change processes, ensuring strategic, planned, and systematic approaches
- Delivered change projects effectively, meeting timelines and managing risks to achieve objectives
- Conducted change size and impact assessments to inform change strategy selection, considering audience, duration, complexity, and organizational capacity
- Identified and addressed process gaps, coordinated approvals, and updated the Change Plan to align with the global CAS schedule, ensuring alignment with organisational objectives
- Developed and implemented a Resistance Management Plan, incorporating risk assessments, communication feedback, and insights from Change Management forums to enhance adoption
- Ensured alignment of change initiatives with key HR processes, supporting a holistic approach to organisational development and employee experience
- Translated business and change requirements into targeted learning and development interventions to support capability building and sustainable transformation
- Participated in sessions across Eskom's Power Stations, gathering insights, guiding stakeholders, and fostering support for changes
- Built engagement and buy-in by forming a representative change team
- Established a Change Network, issued appointments, outlined KPIs, conducted regular check-ins, and celebrated milestones with Change Champions
- Designed, executed, and communicated CAS changes to keep PED and Eskom subdivisions informed
- Held regular Steering Committee sessions and weekly meetings with stakeholders for alignment
- Demonstrated change's impact on organizational coherence and engaged stakeholders through clear, deliberate communication to foster buy-in and collaboration
- Coordinated sessions for Eskom end users, including mines
