Boniswe Hlongwa

Dedicated and proactive professional with experience in education assistance, customer service, and administrative support. Adept at classroom facilitation, learner engagement, and curriculum support while ensuring a structured and productive learning environment. Possesses strong communication, organisational, and problem-solving skills, with a background in retail and customer relations. Enthusiastic about continuous learning and contributing positively to any work environment.

Teacher Assistant (Stage 1 - Stage 5) - Reddam House, Ballito - Ballito

(2019-01 - 2024-12)

• Assist educators with lesson planning, classroom activities, and student engagement.
• Provide one-on-one and group support to learners, ensuring a positive learning experience.
• Manage classroom resources, ensuring an organised and structured environment.
• Supervise students during lessons, playtime, and extracurricular activities.
• Support teachers in assessing student progress and maintaining academic records.

Cashier & Customer Service Representative - Alpha Pharmacy, Ballito - Ballito

(2015-01 - 2018-12)

• Processed customer transactions, ensuring accuracy in cash and card payments.
• Provided product recommendations and resolved customer inquiries professionally.
• Managed stock replenishment, assisting in inventory control and store organisation.
• Ensured adherence to store policies, including security and safety protocols.
• Maintained a clean and welcoming checkout area to enhance customer satisfaction.

N1 Electrical Engineering - Electrical Engineering - eThekwini City College (2024-12)

Forklift Operator & Reach Truck Operator Certification - Forklift and Reach Truck Operation - Africa Training Centre (2024-12)

First Aid Level 1 - First Aid - IPSS Group (2023-12)

Teaching Assistant Certification - Teaching Assistance - Eplay Academy (2016-12)

National Senior Certificate (Grade 12) - General Education - Nkosibomvu Secondary School (2009-12)