Bonita Yeddou

Experienced Operations and Business Administration professional with experience leading the day-to-day operations of a busy hospitality and entertainment venue. Skilled in business operations, staff management, recruitment, supplier management, stock control, administration, customer service and event coordination. Previous experience as an Academic Consultant with MANCOSA providing client support and administrative services.

Strong organisational, leadership and problem-solving skills with the ability to manage multiple priorities in fast-paced environments.

Seeking

Operations, Administration, Office Management or Project Coordination opportunities within Johannesburg.

Operations Manager / Director at Top Shots Saloon (Pty) Ltd (2025-07 – Present)

Responsible for the overall operational management and administration of a busy hospitality and entertainment business, including the coordination of staff, suppliers, finances and customer service. Your employment contract appoints you as Operations Manager / Director with responsibility for the overall day-to-day operational management and administration of the business.

Restaurant Manager at Aux Portes de L'Orient - Le Havre, France (2023-02 – 2025-06)

• Assisted in the day-to-day operation of a busy restaurant.
• Delivered excellent customer service in a multicultural environment.
• Processed customer orders and payments.
• Supported restaurant administration and daily operational activities.
• Worked effectively under pressure while maintaining high service standards.

Academic Consultant at MANCOSA (Management College of Southern Africa) (2022-06 – 2024-01)

• Assisted prospective students with programme selection and admissions.
• Managed student enquiries and provided professional customer support.
• Built relationships with prospective students and stakeholders.
• Maintained accurate student records and CRM information.
• Assisted in achieving recruitment and enrolment objectives.
• Delivered high-quality administrative support within a corporate education environment.

Bachelor in Risk & Project Management – Regent Business School (2022)