Bradwen Marescia
Sales Professional • Customer Service • Insurance & Retail Sales
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About
Motivational Profile: I am a highly motivated, hardworking and dedicated sales professional with over several years of proven experience in the sales, insurance, retail, and call centre industries. I bring a strong passion for sales and customer engagement, driven by a consistent track record of achieving and exceeding sales targets through persistence, determination, and a customer-first approach. I am target-driven, results-oriented, and thrive in fast-paced, competitive environments where goals are clear and excellence is expected.
With a natural ability to build trust and maintain long-lasting client relationships, I excel at identifying needs, providing tailored solutions, and closing deals with professionalism and integrity. My core strengths include exceptional communication, active listening, and delivering outstanding customer service that ensures client satisfaction and retention. I am reliable, trustworthy, and maintain the highest level of honesty and accountability in all interactions.
I am known for my strong work ethic, consistent commitment to performance, and ability to stay focused under pressure while meeting deadlines and KPIs. I am eager to continuously seek to upskill myself to stay abreast of industry trends, sales strategies. I approach every opportunity with enthusiasm, positivity and resilience, always striving to contribute to team success and company growth.
I pride myself on being dependable, responsible, and detail-oriented, ensuring that all tasks are carried out efficiently and to the highest standard.
Experience
Filing Clerk - TRUBOK Clothing
(2009-02 - 2009-12)
- Responsible for clothing inventory management, filing documentation, organizing stock records, and administrative support to ensure efficient daily operations.
Sales Agent - Channel Life
(2010-01 - 2010-12)
- Sold cellphone contracts to customers, processed new contracts and upgrades, provided product recommendations, handled customer queries, met sales targets in competitive retail environment.
Sales Agent - Channel Life
(2013-03 - 2014-12)
- Continued sales of life insurance policies, generated new leads, maintained client portfolio, focused on customer retention and vowed achieving sales goals.
Sales Agent | Short-Term Insurance (Household & Motor) - Miway Insurance
- Sold short-term household and motor insurance products, assessed client risk and coverage needs, provided quotes, secured new business and maintained client relationships.
Short-Term Insurance (Household & Business & Car Insurance) - Home Grown
- Provided short-term insurance solutions for household, business, and motor vehicle clients, delivered consultative sales service, built new business pipeline, ensured compliance and excellent after-sales support.
Education
Grade 12 (Matric) - Fed Norman Secondary (2007)
Qualification/Training - MS Excel, MS Word, MS PowerPoint, Typing Skills - PIMPSA PORTAL OF HOPE (2008)
Qualification/Training - MS Word, MS PowerPoint, Call Centre Communication, Behavioural Skills, Customer Care - HAVETECH SKILLS (2008)
