Customer Service Manager
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As an Order Fulfillment Supervisor and Customer Collaboration Manager, I have well rounded skills in Customer Service which includes excellent management of staff, reporting and master data making me an ideal candidate for this position. Further I am a recognised expert in cost to serve, admin, reporting and customer engagement along with developing relationships built on trust. My previous roles have strengthened my capabilities in communication, service levels including a keen attention to detail and accuracy
Report Net Sales & KPI’s, calculate Customer Efficiencies, update Master Data, engage with Customer - Risks & Promotions, Track Demand Plan. Order & KPI Management, reporting out of stocks & pricing cuts, open orders & Customers over Credit Limit, Public Holiday Management
Matric. English, Afrikaans, Maths, Science, Geography & Art
