Bridget Dzanibe

Coordinated daily operations of the bakery to ensure efficient production and timely delivery of products. Supervised and trained bakery staff, fostering a collaborative and productive work environment. Collaborated with suppliers and vendors to negotiate prices and ensure high-quality ingredients.

Bakery coordinator - Kwik spar - Kempton park

(2009-01 - 2013-07)

• Coordinated daily operations of the bakery to ensure efficient production and timely delivery of products.
• Supervised and trained bakery staff, fostering a collaborative and productive work environment.
• Collaborated with suppliers and vendors to negotiate prices and ensure high-quality ingredients.
• Analysed sales trends and customer feedback to optimise product offerings and improve customer satisfaction.
• Implemented health and safety standards compliant with local regulations to maintain a safe workplace.
• Managed inventory levels, including ordering and stock rotation to minimise waste and ensure freshness.
• Developed and implemented efficient baking schedules to maximise productivity and meet customer demand.
• Monitored quality control to ensure all bakery products met company standards and customer expectations.
• Organised team meetings to discuss performance targets, address issues and motivate staff towards achieving business goals.
• Developed strategic partnerships with local businesses to expand product distribution and increase market presence.
• Led the introduction of seasonal and promotional products based on comprehensive market research and customer preferences.
• Implemented cost-control measures through detailed analysis of bakery expenses, resulting in a 15% reduction in operational costs.
• Developed innovative marketing campaigns tailored to local demographics, enhancing brand visibility and customer engagement.
• Streamlined supply chain processes by introducing a digital tracking system, reducing delivery delays by 20%.
• Implemented staff performance evaluation procedures, leading to targeted training programs and improved overall team productivity.
• Conducted staff workshops on new baking techniques and industry trends, promoting continuous professional development and innovation.
• Coordinated cross-departmental collaboration between bakery and retail teams to ensure seamless product launches and promotional events.
• Introduced a customer loyalty programme that increased repeat business and enhanced customer relationships within the Kempton Park area.
• Coordinated daily bakery operations ensuring compliance with health and safety standards to create a secure and efficient working environment.

Pastry chef and cook chef supervisor - Leriba lodge - Centurion

(2016-05 - 2017-11)

• Supervised and mentored a diverse team of pastry chefs and cooks to uphold high culinary standards and efficient kitchen operations.
• Designed and updated pastry and menu items to reflect seasonal availability and customer preferences, boosting customer satisfaction and repeat business.
• Managed inventory procurement and vendor relations to ensure the availability of premium ingredients while controlling costs.
• Implemented rigorous health and safety protocols specific to bakery and kitchen environments to comply with local regulations in Centurion.
• Directed training programmes for kitchen staff to enhance pastry techniques, food quality, and service efficiency, supporting team development and retention.
• Led cross-functional teams in bakery and kitchen operations, streamlining processes to enhance productivity and minimise costs.
• Developed and maintained strong supplier relationships to secure quality ingredients and negotiate favourable terms, supporting overall business objectives.
• Implemented effective staff scheduling and resource allocation strategies in fast-paced culinary environments to ensure optimal service delivery.
• Coordinated baking schedules and service operations to optimise workflow, reduce waste, and meet peak demand periods effectively.

Kitchen manager - Cafe flava - South down

(2017-07 - 2019-07)

• Managed daily kitchen operations to ensure efficient food preparation and timely service in a high-volume environment.
• Supervised and trained kitchen staff, promoting teamwork and adherence to health and safety standards.
• Implemented inventory control procedures, monitoring stock levels to reduce waste and maintain quality ingredients.
• Coordinated with suppliers to source fresh and cost-effective ingredients, negotiating favourable terms and delivery schedules.
• Developed and updated kitchen menus in collaboration with chefs, focusing on seasonal ingredients and customer preferences.
• Monitored food quality and presentation to uphold restaurant standards and enhance customer satisfaction.
• Implemented comprehensive staff development programmes, including training and mentorship, to enhance culinary skills and operational efficiency.
• Oversaw procurement processes and vendor relationships to ensure consistent supply of quality ingredients while managing cost-effectiveness and minimising waste.
• Led a multidisciplinary kitchen team to optimise workflow and maintain high standards of food safety and hygiene in accordance with Pretoria health regulations.
• Optimised kitchen workflow by implementing efficient food preparation processes and staff allocation, resulting in a 15% increase in overall productivity.
• Led cost control initiatives through meticulous inventory management and supplier negotiations, achieving a 10% reduction in food costs while maintaining product quality.
• Developed and enforced stringent food safety and hygiene protocols, ensuring full compliance with local health regulations in Pretoria and maintaining a spotless inspection record.

Kitchen manager - Cafe flava - Helderfontein

(2019-01 - 2021-11)

• Managed overall kitchen operations ensuring efficient workflow and high-quality food preparation.
• Supervised, trained, and motivated kitchen staff to maintain a productive and positive working environment.
• Collaborated with suppliers to source high-quality ingredients at competitive prices.
• Planned and coordinated menu development to align with customer preferences and seasonal availability.
• Ensured strict adherence to health and safety regulations to maintain a compliant and safe kitchen environment.
• Developed and implemented inventory control procedures to reduce waste and optimise ingredient usage.
• Implemented and maintained rigorous health and safety standards specific to kitchen operations to ensure compliance with local regulations.
• Led and developed cross-functional culinary teams, fostering skill enhancement and efficient kitchen workflows to achieve high-quality food preparation and service excellence.
• Coordinated cross-departmental communication between kitchen staff and front-of-house teams to ensure seamless service delivery and customer satisfaction.
• Optimised cost control through meticulous budgeting, waste reduction initiatives, and supplier negotiations, contributing to increased kitchen profitability.
• Implemented targeted staff development programmes to enhance culinary skills, reduce turnover, and foster career progression within the kitchen team.

Store manager - Cafe flava - Kylami

(2022-01 - 2025-10)

• Managed daily operations of a busy retail store to achieve sales targets and enhance customer satisfaction.
• Led and motivated store staff, fostering a positive work environment and improving team performance.
• Implemented inventory control procedures to reduce shrinkage and maintain optimal stock levels.
• Developed and executed promotional strategies to drive foot traffic and increase profitability.
• Ensured compliance with health and safety regulations to provide a safe shopping environment for customers and employees.
• Analysed sales data and customer feedback to make informed decisions and improve store performance.
• Developed and maintained strong relationships with local suppliers and vendors to ensure product quality and timely stock replenishment in a retail environment.
• Organised staff rotas and conducted regular training sessions to enhance team skills and maintain high levels of customer service and operational efficiency.
• Analysed market trends and competitor activities to inform merchandising decisions and improve store layout, driving increased customer engagement and sales.
• Coordinated the integration of bakery and retail operations to streamline product availability and improve customer satisfaction within the store.
• Implemented staff training modules focused on customer service excellence and product knowledge to enhance overall store performance and customer engagement.
• Led the negotiation and management of supplier contracts to secure quality products for the store, optimising cost and inventory efficiency.

Diploma in fund's and admin - fund's and admin - Intec college, Johannesburg (2000-02 - 2003-05)