Bridget Mtungwa

A motivated and adaptable Social Science graduate with strong problem-solving, organisational, and leadership skills, complemented by excellent communication, numeracy, and computer literacy. Demonstrates the ability to work effectively both independently and within a team while managing multiple tasks in fast-paced environments. Possesses strong study and research skills, attention to detail, and a commitment to delivering accurate, high-quality work.

Eager to contribute professionalism, integrity, and a willingness to learn in support of organisational goals.

Waitress - McDonald's

(2024-11 - 2025-02)

• Delivered high-quality customer service by greeting customers warmly, accurately fulfilling orders, and addressing special requests, which enhanced customer satisfaction and loyalty.
• Efficiently handled multiple orders during peak periods, maintaining speed and accuracy under pressure, resulting in reduced wait times and improved service.
• Collaborated with team members to ensure smooth operations, fostering a positive work environment and improving overall team performance.

Bachelor of Social Science Honours - Criminology and Forensic Studies - University of KwaZulu-Natal (2025)

Bachelor of Social Science - Criminology and Forensic Studies, Sociology - University of KwaZulu-Natal (2021 - 2024)

National Senior Certificate - Luthuli High School (2020)