Hospitality Professional
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I am a passionate hospitality professional, devoted to providing exceptional service. I have close to a decade of experience and had an opportunity to take it further by studying at one of the best Hotel schools in Africa. I am always ready for growth and consider myself still a student in the field, ready to learn and to train and share my expertise.
Bartender - Protea Fire&Ice by Marriott Hotel - Durban, KZN
(2025-01)
As lead barmen, I've managed the bar, made sure stock control is done, bar hygiene is up to standard, followed standard operating procedures during service, giving exceptional service through making good quality drinks and going the extra mile for guests.
Cashier - Protea Fire&Ice by Marriott Hotel - Durban, KZN
(2024-01 - 2025-01)
This position consisted of completing daily financial reports of the food & beverage department. I dealt with cash and card payments. I supervised the in-room dining, receiving food or drink orders placed by guests and ensuring its gets to the correct room, warm and on time.
Food & Beverage Assistant - Protea Fire&Ice by Marriott Hotel - Durban, KZN
(2024-01 - 2025-01)
This position required me to deliver exceptional service, food ordering, creating a great experience. Also ensuring the restaurant is clean. I was required to use a POS system, I did cash handling.
Food & Beverage Assistant - Courtyard Hotel - Port Elizabeth, EC
(2022-01 - 2024-01)
This position I was required to make cocktails, serve guests in the dining area and I also did in room dining [room service]. I've Learnt to multitask, work under immense pressure, got to understand a new POS system, did cash handling, stock up the bar, clean and set the dining area. I also assisted in banqueting facility, setting up and unsetting.
Food & Beverage Assistant - Garden Court King Beach Hotel - Port Elizabeth, EC
(2020-01 - 2022-01)
I was required to work in the breakfast buffet dining restaurant, We had to set up juice and coffee stations, ensure the dining was ready for breakfast. I also worked in the banqueting department, had to set up for conferences, this taught me some media skills, setting up the stage, microphones etc. I was placed in charge to supervise the banqueting area, attending meetings to plan for different conferences for the week.
Diploma - Hospitality Management - International Hotel School (2021-05)
Certification - Level 2 First aid - HMR Training (2025-04)
Course - Entrepreneurs course - National Youth Development Agency (2022-10)
