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Bronwyn Mushonga

Bronwyn Mushonga

Guest relations officer and client services agent.

Talent
JohannesburgMember since May 29, 2026
Business Development ManagerCustomer Service RepresentativeSales ConsultantStaff TrainingSocial Media Manager
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Business Development ManagerCustomer Service RepresentativeSales ConsultantStaff TrainingSocial Media Manager

About

I was the face of Chocoloza, a boutique chocolate brand in Johannesburg. I ran the shop, managed accounts, staff, and manufacturing processes, and sought out new business. I formed wonderful, long-lasting relationships and taught myself the skills needed for excellence in my field.

Experience

Client Services - Chocoloza - Johannesburg

(2016-08 - 2023-04)

I was the face of Chocoloza, a boutique chocolate brand in Johannesburg. I ran the shop, managed accounts, staff, and manufacturing processes, and sought out new business. I formed wonderful, long-lasting relationships and taught myself the skills needed for excellence in my field.

Business Development Manager - Forest Gelato - Johannesburg

(2023-07 - 2024-05)

Forest Gelato approached me to expand its presence in Johannesburg and open a new store in a different location. I am responsible for managing the shop, handling client interactions, managing suppliers, and overseeing stock control. I also actively seek new business opportunities and partnerships to enhance their market position.

Chocolate Experience Founder - Chocolate Experience - Johannesburg

(2024-01 - 2024-05)

I have founded Chocolate Experience and have utilized my knowledge in gelato and chocolate to create a part-time chocolate and wine pairing business. I have maintained strong relationships throughout my journey and am frequently asked to present chocolate-tasting events for corporate clients and host weekend workshops for the public.

Education

Professional Chocolatier - Chocolate Craft - Callebaut Academy (2016-08 - 2017-03)

Diploma - Hospitality Management - ICM (2007-01 - 2009-12)

Diploma - Sugar Art - Hospitality Trainers (2016-01 - 2017-11)

Skills

Guest relations officer and client services agent.

Reviews