Buhle Maliwa

I am a dedicated and detail-oriented Administrative Assistant with experience providing executive and administrative support in a higher education environment. My strengths include office administration, executive support, calendar and meeting coordination, document preparation, minute taking, records management, and stakeholder communication. I am highly organized, adaptable, and committed to delivering accurate, efficient, and professional administrative services.

Throughout my career, I have supported senior management by coordinating meetings, managing communications, preparing reports and official documents, maintaining confidential records, and ensuring the smooth day-to-day operation of the office. I have also provided front desk and customer service support, assisted students with admissions and academic enquiries, managed shared email inboxes, and coordinated academic events and activities.

I offer administrative and executive support services, including office coordination, meeting scheduling, calendar management, email and correspondence management, report writing, minute taking, document preparation, records and database management, customer service, and event coordination. I am proficient in Microsoft 365 applications, including Word, Excel, Outlook, PowerPoint, Teams, Access, Forms, and Project.

I enjoy working on projects that require organization, problem-solving, collaboration, and attention to detail. I thrive in professional environments where I can support teams, improve administrative processes, contribute to organisational success, and continuously develop my skills. I am particularly interested in opportunities within administration, executive support, higher education, human resources, and project coordination, where I can make a meaningful contribution while continuing to grow professionally.

Admin Assistance (Academic Office) at Tshwane School for Business and Society (TUT) (2025-01 – Present)

• Managed front desk and reception operations, serving as the first point of contact for students, staff, and visitors in a professional and welcoming manner.
• Responded to student enquiries for MBA and PDBA programmes via email, telephone, and in person, ensuring accurate and timely communication.
• Oversaw and managed the shared email inbox, prioritizing queries, directing communications, and maintaining organized correspondence.
• Assisted prospective and current students with application processes, admissions requirements, and documentation submission.
• Coordinated and scheduled meetings, appointments, and academic consultations, ensuring efficient time management for staff and students.
• Booked and managed student assessments on the TTS (Top Talent Solutions) website for admission processes.
• Maintained and updated student databases and records, ensuring data accuracy, confidentiality, and compliance with institutional requirements.
• Prepared reports, official documents, and administrative correspondence to support academic office operations.
• Recorded and compiled accurate meeting minutes, capturing key discussions, decisions, and action items with minimal revisions required.
• Assisted in the planning and coordination of academic events, meetings, and student related activities.
• Prepared and organized lecture halls and meeting venues, ensuring all equipment and materials were set up in advance.
• Maintained efficient filing systems (both electronic and manual) to ensure easy access to important documents.

Spar Rewards Card Promoter at SPAR (2023-01 – 2023-12)

• Promoted the SPAR Rewards Card programme to customers, increasing awareness and encouraging sign ups.
• Assisted customers with card registration, activation, and re-activation, ensuring a smooth and efficient process.
• Provided excellent customer service, addressing queries, resolving issues, and guiding customers on card usage and benefits.
• Maintained accurate records of customer registrations and activations, ensuring data is captured correctly.
• Educated customers on the features, benefits, and usage of the Rewards Card to enhance customer engagement.
• Supported in-store marketing and promotional activities to drive customer participation.

National Senior Certificate – Tswaing High School (2020-12)

Diploma in Administrative Information Management – Tshwane University of Technology (2025-12)