Burger Beukes

Diligent Infrastructure Engineer with solid foundation in infrastructure engineering, specializing in system optimization and network management. Proven track record in designing and implementing robust infrastructure solutions, contributing to seamless operations. Demonstrated proficiency in troubleshooting complex technical issues and leading cross-functional teams to achieve project milestones.

Seasoned Engineering

Manager seamlessly integrates project technical aspects and makes information relatable to non-technical personnel. Clear communicator, decision maker and problem solver. Offering solid foundation in problem-solving and technical aptitude, eager to learn and develop in dynamic environment.

Brings foundational understanding of network systems and cloud infrastructure, alongside skills in troubleshooting and system optimization. Ready to use and develop skills in network administration and system management in Infrastructure Engineer role. Positive and proactive individual with passion for infrastructure solutions and collaborative approach.

Knowledge of network systems and cloud infrastructure, combined with skills in troubleshooting and system optimization. Ready to apply technical skills to improve system reliability and performance. Infrastructure engineering professional with robust experience in designing, implementing, and maintaining complex network systems.

Adept in troubleshooting, system optimization, and ensuring robust security protocols. Strong focus on effective team collaboration and consistently achieving project goals. Known for reliability, adaptability, and technical expertise in network architecture, cloud services, and virtualization.

Infrastructure professional with strong background in system optimization and network management. Known for delivering reliable infrastructure solutions that enhance operational efficiency. Highly collaborative and results-driven, consistently adapting to evolving project requirements.

Skilled in technical troubleshooting and leading teams to success. Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health.

Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff.

Infrastructure Engineer - RBM (ADCORP BLU) - Richards Bay, South Africa

(2022-06)

Projects department – worked on the following OT and Corp projects:

• Migration of OT production systems, from HyperV to VX Rail VCentre. Support and troubleshooting of the following OT applications: Rockwell, GE Cimplicity, Aveva Platforms, IO Servers, Kepware.
• Mine upgrades – Responsibilities: Installation, configuration, imaging of thin\thick clients and servers. Provisioning of horizon servers on VX Rail. Virtualization and Provisioning of old FTAC on VX Rail. Imaging of new FTAC, thick clients. Ensuring good communication with plant superintendents & PCS Technicians to meet deadlines.
• Smelter upgrades - Responsibilities: Installation, configuration, imaging of thin\thick clients and servers. Provisioning of horizon servers on VX Rail. Virtualization and Provisioning of old FTAC on VX Rail. Imaging of new FTAC, thick clients. Ensuring good communication with plant superintendents to meet deadlines. Troubleshooting issues and resolving them in a timely manner.
• Cabinet replacement - Responsibilities: Removal of old cabinets in a structured manner. Neatening up of old redundant cabling. Installing of servers and network equipment in new cabinets. Installing new cabling according to specifications. Installation of Sunbird Monitoring systems.
• Network Refresh - Responsibilities: Replacement of old redundant switches. Setup and configuration of new switches. Neatening up of network cabling.
• Desktop and Laptop replacement - Responsibilities: Imaging and configuration of new laptops and desktops. Troubleshooting issues resolved timeously.
• Training modernisation – Responsibilities: Loading and testing of new software on training rig.
• Fire panel – Responsibilities: Troubleshooting and resolving network issues.
• KIOSK - Responsibilities: Design, Image, test & deploy kiosks.
• Stand in for 2 months on IS&T Operations- Responsibilities: Troubleshoot network problems. Install, configure & troubleshoot Wireless Access Points. Install, configure & troubleshoot Switches. Advise clients on Scope of work. Troubleshoot barcode scanners.
• DELL IDPA backup solutions, configuration and support.
• DELL WYZE device manager installation, configuration, troubleshooting and support.

Business Owner and Systems Engineer - B B Technologies (Own Company) - Richards Bay, South Africa

(2012-06 - 2022-05)

• Installation and maintenance of Servers (2003,2008,SBS2011).
• Database Administration(Exchange,Active directory,DHCP,Migrations and Antivirus's).
• Installation and configuring of VMWARE. Troubleshooting of Network, Server, Desktop, Third Party Software, Exchange and Hardware, NetApp.
• Support of Lawpac, VIP Payroll, Pastel, Backup Exec, Ghostconvey, Veeam, Microsoft Office, EWASA Certified. Hikvision, Dahua Camera & Nvr installations.
• Contract work done: Nkandla - New installations of all hardware and software. Port Shepstone – Install and setup of servers and switches. Umzimkhulu – Server Installations. Clydesdale – Server Installations. Kokstad – Server Installations.

Senior Systems Engineer - EOH - Richards Bay, South Africa

(2016-02 - 2017-03)

• Installation and maintenance of Servers (2003,2008,SBS2011).
• Database Administration(Exchange,Active directory,DHCP,Migrations and Antivirus's).
• Installation and configuring of vmware. Troubleshooting of Network, Server, Desktop, Third Party Software, Exchange and Hardware.
• Support of Lawpac, VIP Payroll, Pastel, Mercedes benz systems, Ghostconvey, Lenovo Warranty calls, Veeam Backup and related JAVA applications.
• Reason for leaving: Contract Ended.

Senior Systems Engineer - BYTES TECHNOLOGY(Mondi Richards Bay) - Richards Bay, South Africa

(2016-01 - 2017-01)

• Installation and maintenance of Servers (2003,2008,SBS2011).
• Database Administration(Exchange,Active directory,DHCP,Migrations and Antivirus's).
• Installation and configuring of vmware. Troubleshooting of Network, Server, Desktop, Third Party Software, Exchange and Hardware.
• Support of Lawpac, VIP Payroll, Pastel, Mercedes benz systems, Ghostconvey, Lenovo Warranty calls, Veeam Backup and related JAVA applications.
• Reason for leaving: Contract Ended.

Customer Engineer - Gijima - Richards Bay, South Africa

(2011-01 - 2012-06)

• Installation and maintenance of Servers (2003,2008,SBS2011).
• Database Administration(Exchange,Active directory,DHCP,Migrations and Antivirus's).
• Installation and configuring of vmware. Troubleshooting of Network, Server, Desktop, Third Party Software, Exchange and Hardware.
• Support of Lawpac, VIP Payroll, Pastel, Mercedes benz systems, Ghostconvey, Lenovo Warranty calls, Veeam Backup and related JAVA applications.
• Reason for leaving: Retrenched.
• Improved customer satisfaction by providing timely and efficient technical support for hardware and software issues.
• Implemented process improvements that led to increased efficiency in managing service requests and maintaining inventory levels.
• Maintained accurate records of service calls and repairs performed, ensuring compliance with company policies and industry standards.
• Conducted regular preventive maintenance checks on equipment, reducing unexpected downtime and repair costs.

Customer Engineer - Business Connexion (BCX) - Richards Bay, South Africa

(2008-01 - 2011-06)

• Installation and maintenance of Servers (2003&2008).
• Database Administration(Exchange,Active directory,DHCP,Migrations and Antivirus's).
• Installation and configuring of vmware. Troubleshooting of Network, Server, Desktop, Third Party Software, Exchange and Hardware.
• Support of Lawpac, VIP Payroll, Pastel, Mercedes benz systems, Ghostconvey, Chrysler Systems, SARS Easy file, Kerridge, and related JAVA applications.
• Reason for leaving: Career development.
• Implemented process improvements that led to increased efficiency in managing service requests and maintaining inventory levels.
• Developed expertise in various product lines through continuous learning initiatives, contributing to the team's overall growth as subject-matter experts.
• Maintained accurate records of service calls and repairs performed, ensuring compliance with company policies and industry standards.
• Diagnosed and executed resolution for network and server issues.

Junior Technician - Blue Point Africa - Witbank, South Africa

(2009-03 - 2009-04)

• Reason for leaving: Temp position.
• Troubleshot various hardware and software issues per day, in person, remotely and via telephone.
• Performed quality assurance checks on completed tasks, ensuring compliance with industry standards and regulations.
• Installed well-functioning LAN/WAN and managed servers and IPs.
• Developed strong relationships with clients and vendors by maintaining clear communication channels throughout project timelines.
• Supported team members in resolving challenging technical problems, fostering an atmosphere of collaboration and knowledgesharing.
• Increased efficiency by implementing new software solutions tailored to specific business needs.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
• Inspected, evaluated and calibrated electrical and mechanical systems and components.

Technician - Advanced Fire Suppression Technologies - Witbank, South Africa

(2009-02 - 2009-02)

• Installation & maintenance of fire suppression systems.
• Reason for leaving: Career development.

Technician - Harlequin Hydraulics - Vryheid, South Africa

(2006-10 - 2007-12)

• Sales, service, repairs.
• Network installation, PC support.
• Reason for leaving: Business closed.

Technician - WEBSPEED CENTURION - Centurion, South Africa

(2004-10 - 2005-01)

• PC support and wireless installations.
• Reason for leaving: Return to Richards Bay to further studies.

Matric - Hoërskool Richardsbaai (2001-01 - 2001-01)

PC SUPPORT TECHNICIAN - DAMELIN COLLEGE – WITBANK (2004-12 - 2004-12)

Network Support Specialist: MCSE preparation - MEGATRAINING – RICHARDS BAY (2005-12 - 2005-12)