Busiswa Ntoyi

Results-driven Marketing and Business Professional with a Diploma in Marketing, an Advanced Diploma in Business Studies (Marketing Management), and currently completing a Postgraduate Diploma in Marketing at Nelson Mandela University. Combines practical experience across higher education, marketing, customer engagement, lecturing and business research with hands-on exposure to academic administration, market research, campaign analysis, stakeholder engagement, Learning Management Systems and POPIA compliance. Demonstrated ability to coordinate marketing initiatives, analyse consumer insights, prepare business reports and support organisational objectives through data-driven decision-making and effective cross-functional collaboration.

Recognised for exceptional communication skills, strategic thinking, adaptability and a proactive approach to solving business challenges. Passionate about building meaningful customer relationships, strengthening brands and contributing to organisational success within marketing, FMCG, customer success, communications, administration or business development environments. Actively seeking new opportunities and willing to relocate from the end of October.

Part-Time & Fixed-Term Contract Lecturer - Rosebank International

(2025-07 - 2026-04)

• Delivered engaging lectures across multiple marketing and business modules while maintaining high academic standards.
• Developed lesson plans aligned with curriculum outcomes and institutional learning objectives.
• Facilitated student learning through interactive teaching methods that improve engagement and participation.
• Assessed assignments, examinations and projects while providing constructive developmental feedback.
• Captured and maintained accurate academic records using Student Information Systems (SIS).
• Monitored learner performance, identified at-risk students and implemented targeted academic interventions.
• Supported students with academic guidance to improved progression and overall success rates.
• Collaborated with lecturers and faculty teams to improve teaching quality and curriculum delivery.

Marketing Intern - The Hope Factory & SAICA Enterprise Development

(2025-01 - 2025-06)

• Assisted in planning and executing integrated marketing campaigns across multiple business units.
• Managed website content updates to improve online visibility and customer engagement.
• Coordinated public relations and communication initiatives that strengthened brand awareness.
• Conducted market research to identify customer trends and competitive opportunities.
• Analysed campaign performance data and produced reports supporting marketing decisions.
• Assisted in maintaining consistent branding across digital and offline communication channels.
• Supported lead generation initiatives through digital marketing activities and stakeholder engagement.

English Language Consultant - MPC Connect

(2024-02 - 2025-02)

• Delivered professional language consulting services to diverse international clients.
• Assisted clients in improving communication effectiveness across various engagements.
• Adapted communication approaches to suit multicultural business environments.
• Built strong customer relationships through professional client engagement.
• Provided language recommendations that improved clarity and message accuracy.
• Maintained high service quality while consistently meeting performance expectations.
• Managed multiple client interactions while maintaining attention to detail.

Till Operator (Seasonal) - Woolworths

• Delivered exceptional customer service in a fast-paced retail environment.
• Accurately processed cash, card and digital payment transactions.
• Assisted customers with product enquiries and purchasing decisions.
• Maintained accurate cash balances and complied with cash-handling procedures.
• Supported merchandising activities to improve product presentation.
• Assisted with stock replenishment and inventory management.
• Maintained clean, organised and customer-ready trading areas.

Postgraduate Diploma - Marketing - Nelson Mandela University

Advanced Diploma - Business Studies (Marketing Management) - Nelson Mandela University (2025)

Diploma - Marketing - Nelson Mandela University (2024)