Buyile Tshuma
Healthcare Administrative Professional
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About
Detail-oriented and highly experienced Practice Manager, Receptionist, and Accounts Administrator with over 5 years of experience in healthcare administration. Proven ability to manage patient relations, streamline medical office operations, and handle billing, claims, and authorizations efficiently. Skilled in ICD-10 coding, medical billing systems, and patient record management.
Known for strong communication, professionalism, and delivering a seamless patient experience in fast-paced medical environments. To leverage my expertise in healthcare administration, medical billing, and patient management in a challenging role that enhances operational efficiency while delivering excellent patient care and supporting medical professionals.
Experience
Practice Manager and Accounts Administrator - Dr O. Iiyambo - Netcare Hospital
(2024-06 - 2026-09)
- Managed daily practice operations ensuring smooth workflow and efficiency
- Oversaw patient relations and maintain a professional front desk environment
- Handled theatre bookings and secure medical aid authorizations
- Processed billing, invoicing, and medical aid claims accurately
- Maintained and updated detailed patient records and files
- Coordinated with medical aids regarding approvals and payments
Accounts Administrator - Dr Maphikana
(2025-04)
- Manage accounts, invoicing, and claims submissions
- Reconcile remittances and ensure accurate financial records
- Liaise with medical aids for claim follow-ups and payments
- Maintain billing systems and ensure compliance with coding standards
Reception and Accounts Administrator - Dr A. Lukhaimane - Life Fourways Hospital
(2022-02 - 2024-05)
- Managed patient appointments and schedules using digital systems
- Handled medical billing, claims submissions, and payment processing
- Maintained confidentiality and accuracy of patient records
- Assisted patients with inquiries and administrative processes
- Coordinated with medical aids regarding claims and authorizations
Receptionist - Dr S. Motakef - Life Fourways Hospital
(2021-03 - 2021-12)
- Answered and directed incoming calls professionally
- Assisted patients with queries and administrative documentation
- Created and maintained accurate patient records
- Processed payments and updated billing information
Receptionist - Dr Pillay (General Practitioner)
(2016-02 - 2020-03)
- Managed patient intake and front desk operations
- Maintained organized filing systems for medical records
- Typed medical notes and ensured secure document handling
- Communicated with medical aids regarding patient coverage
Education
Business Administration - Business Administration (2025)
Business Administration Certificate - Business Administration - Richfield College (2022)
Computer Certificate - Computer Studies - Siyakhula Computer School (2015)
National Senior Certificate - General Education - Kwazini High School (2015)
