Buyile Tshuma

Detail-oriented and highly experienced Practice Manager, Receptionist, and Accounts Administrator with over 5 years of experience in healthcare administration. Proven ability to manage patient relations, streamline medical office operations, and handle billing, claims, and authorizations efficiently. Skilled in ICD-10 coding, medical billing systems, and patient record management.

Known for strong communication, professionalism, and delivering a seamless patient experience in fast-paced medical environments. To leverage my expertise in healthcare administration, medical billing, and patient management in a challenging role that enhances operational efficiency while delivering excellent patient care and supporting medical professionals.

Practice Manager and Accounts Administrator - Dr O. Iiyambo - Netcare Hospital

(2024-06 - 2026-09)

• Managed daily practice operations ensuring smooth workflow and efficiency
• Oversaw patient relations and maintain a professional front desk environment
• Handled theatre bookings and secure medical aid authorizations
• Processed billing, invoicing, and medical aid claims accurately
• Maintained and updated detailed patient records and files
• Coordinated with medical aids regarding approvals and payments

Accounts Administrator - Dr Maphikana

(2025-04)

• Manage accounts, invoicing, and claims submissions
• Reconcile remittances and ensure accurate financial records
• Liaise with medical aids for claim follow-ups and payments
• Maintain billing systems and ensure compliance with coding standards

Reception and Accounts Administrator - Dr A. Lukhaimane - Life Fourways Hospital

(2022-02 - 2024-05)

• Managed patient appointments and schedules using digital systems
• Handled medical billing, claims submissions, and payment processing
• Maintained confidentiality and accuracy of patient records
• Assisted patients with inquiries and administrative processes
• Coordinated with medical aids regarding claims and authorizations

Receptionist - Dr S. Motakef - Life Fourways Hospital

(2021-03 - 2021-12)

• Answered and directed incoming calls professionally
• Assisted patients with queries and administrative documentation
• Created and maintained accurate patient records
• Processed payments and updated billing information

Receptionist - Dr Pillay (General Practitioner)

(2016-02 - 2020-03)

• Managed patient intake and front desk operations
• Maintained organized filing systems for medical records
• Typed medical notes and ensured secure document handling
• Communicated with medical aids regarding patient coverage

Business Administration - Business Administration (2025)

Business Administration Certificate - Business Administration - Richfield College (2022)

Computer Certificate - Computer Studies - Siyakhula Computer School (2015)

National Senior Certificate - General Education - Kwazini High School (2015)