Sales Consultant at Tafelberg Furnishers Northgate/ GreenPoint (2025-01 – Present)
- Assist customers in selecting furniture, appliances, and homeware based on their needs
- Provide product knowledge, features, and pricing information
- Achieve sales targets and promote current deals or promotions
- Prepare and process sales invoices accurately for payment
- Arrange and coordinate orders for delivery or collection
- Handle customer queries, complaints, and after-sales support
- Maintain showroom presentation and ensure products are well displayed
- Work closely with stock and admin teams to ensure product availability
Furniture Consultant at @homelivingspace Century Boulevard (2024-01 – 2025-01)
Promoted based on consistent top-tier performance in product sales and customer engagement.
- Expanded expertise to include sales of full range houseware, appliances, and home furnishings
- Deliver personalized consultations to customers furnishing new homes or upgrading interiors
- Upsell complementary home accessories and appliances to increase average transaction value
- Process customer orders, delivery scheduling, and after-sales follow-up to ensure complete customer satisfaction
- Collaborate with the logistics team to coordinate stock availability and or delivery/product issues
- Merchandize display areas, upkeep of an organized and tidy work environment
- Explain appliance operation, execute demonstrations, and provide tips where applicable
- Actively involved in stock control (scanning team)
- Regularly achieve predetermined sales targets/ Daily, weekly, and monthly sales amounts
- Support loss prevention by observing and monitoring shopper behavior
- Selected as a lead member for a new range of products for CUSTOM CHEF - promoting and selling the newly introduced knives
- Trained new staff members on appliance features as well as customer engagement techniques
Sales Associate at @home Canal Walk (2023-01 – 2024-01)
- Merchandize display areas, upkeep of an organized and tidy work environment
- Explain appliance operation, execute demonstrations, and provide tips where applicable
- Actively involved in stock control (scanning team)
- Regularly achieve predetermined sales targets/ Daily, weekly, and monthly sales amounts
- Support loss prevention by observing and monitoring shopper behavior
- Selected as a lead member for a new range of products for CUSTOM CHEF - promoting and selling the newly introduced knives
- Trained new staff members on appliance features as well as customer engagement techniques
Sales Associate at @homelivingspace Century Boulevard (2021-01 – 2023-01)
- Welcome guests at the store entrance, offering assistance, thus enhancing customer experience
- Primarily sell and promote home and kitchen appliances and other @Home products
- Maintain up-to-date knowledge of products and store promotions
- Merchandize display areas, upkeep of an organized and tidy work environment
